Maintenance/Operations – General VA
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Job Description
General Virtual Assistant assisting operations and technical teams in a US-based custom manufacturing company. Handling administrative, system-related, and coordination duties while working remotely.
Responsibilities:
- Provide ongoing support for operations, field staff, and internal departments by managing documentation, schedules, and workflows
- Coordinate with team members and vendors to ensure smooth logistics, system processes, and equipment support
- Maintain accurate records and reports in digital platforms and internal systems
- Monitor business platforms and internal tools for system statuses, updates, and user support
- Facilitate issue tracking and resolution by collaborating with field personnel and reporting tools
- Manage general office administration tasks including procurement coordination and routine communications
- Assist in weekly and monthly reporting, data entry, and performance logs
- Handle collections activities, including following up with clients on outstanding payments
- Perform basic bookkeeping tasks such as recording transactions, reconciling accounts, and maintaining financial records
- Prepare and send invoices, track payments, and update billing records
- Coordinate special projects or miscellaneous assignments from leadership
- Support leadership with executive-level assistance, scheduling, follow-ups, and general support
- Handle other ad hoc tasks
Requirements:
- Minimum 2 years experience as a General VA, Executive Assistant, or in a similar administrative support role
- Strong English communication skills (written and verbal)
- Proficient in using digital platforms and productivity tools (e.g., Google Workspace, Microsoft Office, task trackers)
- Excellent attention to detail and organizational skills
- Capable of managing multiple responsibilities with little supervision
- Comfortable troubleshooting and following structured workflows
- Reliable and accountable with a solutions-oriented mindset
- Familiarity with tools like Odoo, project management systems, or barcode/labeling platforms (Preferred)
- Background in coordinating with vendors or handling procurement tasks
- Experience in collections, basic bookkeeping, and invoicing is required.
Benefits:
- No specified benefits mentioned
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