Director of Operations
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Job Description
Director of Operations at Bowhead managing SIT Group programs with full P&L responsibility. Leading initiatives for client engagement and operational excellence across DoD contracts.
Responsibilities:
- Provide direct leadership and management for programs, projects, and personnel across assigned divisions and/or units within the SIT Group
- Organize project and task workloads, assign direct and indirect responsibilities, and select the most qualified individuals for specific tasks
- Develop, refine, and implement SIT processes to ensure consistent performance and efficiency across programs
- Address escalated issues through Program Managers and implement corrective actions to ensure resolution
- Oversee and manage budgets for assigned units, maintain full P&L accountability, and ensure alignment with business objectives
- Cultivate a high-performing, collaborative team culture aligned with Bowhead’s mission and values
- Mentor team members, offer professional development opportunities, and set clear expectations for performance and growth
- Lead initiatives to expand the business pipeline, broaden the revenue base, and identify opportunities among existing DoD customers and in emerging markets
- Develop and execute strategies to drive organic growth and expand into new areas, leveraging Bowhead's established core competencies
- Lead and contribute to proposal development, including team coordination, technical content creation, and quality assurance
- Serve as a senior point of accountability for customer satisfaction, managing relationships with program stakeholders and leadership contacts
- Contribute to and implement approved strategic plans aligned with division and corporate objectives
Requirements:
- Bachelor’s degree in a relevant field (e.g., Business Administration, Engineering, Information Technology) and 10+ years of progressively responsible management experience, OR an equivalent combination of education and experience
- At least 5 years of experience in site lead, project management, and/or program management roles
- Experience with Cost-Plus-Fixed-Fee (CPFF) and other cost-type contract vehicles is highly desired
- Demonstrated experience in DoD contracting across technical, contractual, and leadership roles
- Familiarity with DoD acquisition environments, program structures, and government contracting frameworks
- Knowledge of PMO processes, project management methodologies, and continuous improvement practices
- Proven track record of managing programs to meet or exceed customer requirements
- Exceptional written and verbal communication skills, with the ability to engage effectively across all organizational levels
- Strong business acumen, including experience in strategic planning, resource allocation, and financial management
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint) at an intermediate to advanced level
- A customer-centric mindset and the ability to manage complex stakeholder relationships effectively
Benefits:
- Competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long term disability, and 401(k) retirement plans
- Paid time off programs for eligible full-time employees and part-time employees can participate in the 401(k) plans and state or contract required paid time off programs
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