Majors Account Executive – Key Customers
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Job Description
Majors Account Executive expanding Grafana Cloud and Enterprise sales across key West-region customers. Managing strategic accounts, executive relationships, pipelines, and full-cycle sales.
Responsibilities:
- Prospect and grow existing business across the West region
- Identify, nurture, and close opportunities with existing customers
- Identify new opportunities to expand Grafana usage within 3–5 top existing accounts across multiple functions and business lines
- Develop and maintain executive-level relationships with current customers
- Create and execute strategic plans for defined accounts
- Meet and exceed quarterly and annual sales goals
- Manage the full sales process, including prospecting, meetings, demos, proofs of concept, proposals, negotiations, and account management
- Cultivate sales through outbound prospecting and inbound leads
- Understand and communicate the value of Grafana Cloud and Grafana Enterprise
- Manage the sales pipeline in Salesforce
- Manage quote creation, order processing, and day-to-day customer requests
- Hand off strong customer relationships to the Customer Success team
Requirements:
- 8+ years of experience in infrastructure technology sales
- Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
- Energetic, upbeat, entrepreneurial, tenacious team player
- Adaptable, with demonstrable experience in high-velocity technology companies
- Excellent communication in person, online, and in writing
- Ability to form strong working relationships in person and virtually
- Experience using Salesforce (bonus)
- Familiarity with open source technology (significant advantage)
- Experience using Command of the Message and MEDD(P)ICC (ideal)
Benefits:
- Restricted Stock Units (RSUs)
- 100% remote work
- Career growth pathways
- In-person onboarding
- 30 days of annual leave per annum
- 3 annual leave days reserved for Grafana Shutdown Days
- Global collaborative culture
- Autonomy and support to innovate
- Transparent communication and regular company-wide updates
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