Manager 3PL Operations, Warehousing, Logistics
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Job Description
3PL logistics manager optimizing pharmaceutical warehousing, transportation, inventory, and launches for Dr. Reddy’s. Driving provider performance, compliance, and customer delivery across U.S. operations.
Responsibilities:
- Support day-to-day 3PL operations, including inbounding, pick/pack/ship, inventory, and returns
- Ensure accurate and timely product movement through customer delivery
- Publish daily UnPGI orders and prior-day sales-invoiced reports
- Conduct weekly claims reviews and drive corrective actions
- Own customer-critical shipments and resolve service deviations
- Track and enforce 3PL KPIs
- Trigger and manage quarterly performance improvement plans when required
- Review warehouse and transportation invoices
- Validate overtime and ad-hoc labor charges
- Track expedited shipments and assist with budget performance
- Lead bi-weekly internal launch timeline reviews and trackers
- Ensure MDM, SDS, and setup elements are completed with internal teams and the 3PL
- Ensure launch orders ship on schedule and manage transportation through delivery
- Ensure SOP adherence and audit readiness
- Maintain licensing records and collaborate with QA on SOP development and audits
- Establish connectivity and implement DSCSA requirements for end-to-end product traceability
- Assess 3PL capabilities and constraints
- Lead non-standard requests such as inspections, rework, and repack
- Communicate capacity limits and execution plans to cross-functional teams
- Support planning, provide volume forecasts, and ensure labor plans meet demand
- Monitor and approve overtime and ad-hoc labor
- Facilitate weekly management reviews and quarterly business reviews
- Liaise across Customer Care, Commercial, Finance, and Operations
- Assist with root-cause actions and change initiatives to enhance service
Requirements:
- Bachelor’s degree
- 3–6 years of experience in Logistics, Operations Management, or a related field
- Experience with inbound/outbound logistics
- Experience with warehousing operations
- Experience with controlled substances
- Understanding of logistics and warehouse operations
- Understanding of customs and FDA clearance
- Knowledge of GMP/GDP/GWP/cGMP/FDA/USCBP compliance requirements
- Must be a U.S. citizen, lawful permanent resident of the U.S., or otherwise authorized to work in the U.S. without requiring visa transfer or sponsorship now or in the future
- Preferred location in Midwest United States: Kentucky, Indiana, Ohio, or Tennessee
- Customer Relationship Management
- Material Handling
- Outbound Logistics
- Product Recall
- Supply Inventory
- Warehouse Management
Benefits:
- Annual discretionary bonus
- Comprehensive health care coverage
- Retirement savings plan
- Leave benefits
- Competitive total rewards package
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