Manager – Specialty Sales
Posted 3hrs ago
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Job Description
Dell specialty sales manager leading SHI, a global IT solutions provider, in storage, server, and end-user hardware refresh growth. Coaching specialists, forecasting performance, and managing Dell partnership alignment.
Responsibilities:
- Lead a team of Dell Specialty Sales Specialists focused on storage, servers, and end-user computing refresh opportunities
- Hire, onboard, develop, and coach specialists through 1:1s, call reviews, and deal reviews
- Build training plans covering Dell Storage, Server, and AI Client portfolios and roadmaps
- Own the refresh-cycle process using install base, warranty and support end dates, and SHI purchase history
- Assign accounts or territories and maintain balanced coverage
- Maintain a rolling 6–18 month refresh view and ensure every refresh has an owner and plan
- Collaborate with Dell and SHI marketing on refresh campaigns and promotions
- Own quarterly and annual bookings, gross profit, and pipeline targets
- Run weekly pipeline and forecast reviews and deliver forecasts to sales leadership
- Track team KPIs and ensure CRM data, Dell deal registrations, and quotes are accurate
- Help close key deals through executive engagement, pricing strategy, and Dell escalations
- Align with Dell channel and direct sales leaders on business planning, account mapping, and funding
- Partner with Account Executives and Solutions Engineers to grow accounts and coordinate technical support
- Promote SHI services including configuration, imaging, deployment, asset management, and device disposition
- Share market, product, and pricing feedback with SHI leadership
Requirements:
- Completed Bachelors Degree or relevant work experience required
- 4+ years in technology sales
- At least 2 years leading or coaching a sales team, formally or as a team lead
- Track record of hitting team or individual quota in hardware or infrastructure sales
- Working knowledge of storage, servers, and end-user devices, and customer refresh cycles
- Experience building and running a repeatable outbound or lifecycle-based sales process
- Strong forecasting, pipeline management, and CRM skills
- Ability to travel 20%
- Dell Technologies sales accreditations in Storage, Server, or Client preferred
- Experience at a solution provider preferred
- Experience managing an OEM partner relationship, including joint business planning and partner funding preferred
- Familiarity with Dell programs including deal registration, APEX, ProSupport, and Dell Financial Services preferred
- Expert proficiency with cloud-based platforms and services
- Expert ability to manage data communication networks and systems
- Expert proficiency with security solutions from vendors including Okta, CrowdStrike, Palo Alto, Proofpoint, CyberArk, SailPoint, Fastly, FireEye, and Fortinet
- Expert systems and infrastructure expertise
- Expert project oversight and direction
- Expert data examination, cleaning, transformation, and modeling
Benefits:
- Continuous professional growth and leadership opportunities
- Health, wellness, and financial benefits
- World-class facilities and technology for office or home use
- Medical, vision, dental, 401K, and flexible spending benefits may be included



















