Manager – Specialty Sales

Posted 3hrs ago

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Job Description

Dell specialty sales manager leading SHI, a global IT solutions provider, in storage, server, and end-user hardware refresh growth. Coaching specialists, forecasting performance, and managing Dell partnership alignment.

Responsibilities:

  • Lead a team of Dell Specialty Sales Specialists focused on storage, servers, and end-user computing refresh opportunities
  • Hire, onboard, develop, and coach specialists through 1:1s, call reviews, and deal reviews
  • Build training plans covering Dell Storage, Server, and AI Client portfolios and roadmaps
  • Own the refresh-cycle process using install base, warranty and support end dates, and SHI purchase history
  • Assign accounts or territories and maintain balanced coverage
  • Maintain a rolling 6–18 month refresh view and ensure every refresh has an owner and plan
  • Collaborate with Dell and SHI marketing on refresh campaigns and promotions
  • Own quarterly and annual bookings, gross profit, and pipeline targets
  • Run weekly pipeline and forecast reviews and deliver forecasts to sales leadership
  • Track team KPIs and ensure CRM data, Dell deal registrations, and quotes are accurate
  • Help close key deals through executive engagement, pricing strategy, and Dell escalations
  • Align with Dell channel and direct sales leaders on business planning, account mapping, and funding
  • Partner with Account Executives and Solutions Engineers to grow accounts and coordinate technical support
  • Promote SHI services including configuration, imaging, deployment, asset management, and device disposition
  • Share market, product, and pricing feedback with SHI leadership

Requirements:

  • Completed Bachelors Degree or relevant work experience required
  • 4+ years in technology sales
  • At least 2 years leading or coaching a sales team, formally or as a team lead
  • Track record of hitting team or individual quota in hardware or infrastructure sales
  • Working knowledge of storage, servers, and end-user devices, and customer refresh cycles
  • Experience building and running a repeatable outbound or lifecycle-based sales process
  • Strong forecasting, pipeline management, and CRM skills
  • Ability to travel 20%
  • Dell Technologies sales accreditations in Storage, Server, or Client preferred
  • Experience at a solution provider preferred
  • Experience managing an OEM partner relationship, including joint business planning and partner funding preferred
  • Familiarity with Dell programs including deal registration, APEX, ProSupport, and Dell Financial Services preferred
  • Expert proficiency with cloud-based platforms and services
  • Expert ability to manage data communication networks and systems
  • Expert proficiency with security solutions from vendors including Okta, CrowdStrike, Palo Alto, Proofpoint, CyberArk, SailPoint, Fastly, FireEye, and Fortinet
  • Expert systems and infrastructure expertise
  • Expert project oversight and direction
  • Expert data examination, cleaning, transformation, and modeling

Benefits:

  • Continuous professional growth and leadership opportunities
  • Health, wellness, and financial benefits
  • World-class facilities and technology for office or home use
  • Medical, vision, dental, 401K, and flexible spending benefits may be included