Manager – Technology Strategy – Network Automation
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Job Description
Technology Strategy Manager at TELUS driving transformation in network automation and data management. Leading engineering teams and ensuring high standards of platform reliability and operations.
Responsibilities:
- Build and mentor a high-performing engineering team across DevOps, data engineering, data quality, and QA disciplines—hiring talent, developing capabilities, and fostering a culture of ownership and technical excellence
- Define the technical vision and platform architecture in partnership with the Sr Program Manager and stakeholders, making key technical decisions that balance speed, quality, and maintainability
- Own platform reliability and operations—ensuring Universal Inventory is always available, performant, and secure through monitoring, incident response, and continuous improvement practices
- Lead the migration of data from legacy inventory systems (Netcracker, Circuit Vision, etc.) into the new platform, managing complexity, dependencies, and data integrity risks
- Establish data quality standards and governance frameworks in partnership with your data quality engineers, ensuring inventory accuracy and completeness across the platform
- Design and implement network device data models (RAN, core, access, inventory hierarchies) that serve as the foundation for downstream AI/ML and automation initiatives
- Collaborate across organizational boundaries with the CIO, network operations, automation teams, and AI/ML teams to understand their needs and ensure the platform delivers value
- Drive continuous improvement by building feedback loops, measuring platform performance and data quality metrics, and iterating on processes and capabilities
Requirements:
- Bachelor's degree in Computer Science, Engineering, or equivalent experience
- 5+ years in software engineering and technical leadership, with at least 3–5 years managing engineering teams in Telecom, IT Operations, or data infrastructure roles
- Proven track record building and scaling high-performing engineering teams—hiring, developing talent, and delivering complex technical projects on time
- Deep experience with data pipelines, ETL, and data integration—you've built or led systems that move, transform, and handle network-scale data with strong data modeling, APIs, and data quality frameworks
- Experience managing legacy system migrations and integrations. You understand the complexity of real-world enterprise data and system challenges
- Telecom network expertise—you understand RAN, core network, inventory concepts, and network data flows
- Strong understanding of DevOps practices, platform reliability, and incident management. You know what makes systems operationally excellent
- Demonstrated ability to translate business requirements into technical architecture and execution plans
- Proficiency with cloud platforms and containerization (Kubernetes, Docker) for platform deployment and operations
- Hands-on coding ability—you can still write code, review PRs, and contribute to technical decisions. You lead by example
- Excellent problem-solving and debugging skills—you can dig into hard problems and find elegant solutions
- Strong communication and mentoring skills—you can explain complex technical concepts clearly and help your team grow.
- Experience implementing or migrating to enterprise inventory systems like Netcracker, Circuit Vision, or AMDOCS—particularly with OSS and/or BSS expertise
- Deep familiarity with telecommunications networks, network protocols, and TMF standards—you understand the telecom domain deeply
- Experience with data quality tools and governance frameworks (data profiling, validation, master data management)
Benefits:
- Comprehensive total rewards package highlighting competitive salary and bonus structures
- Minimum 3 weeks of vacation
- Flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
- And much more …
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