Marketing Expert – Marketing Operations, AI Agent Environments
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Job Description
Marketing operations expert designing realistic briefs, workflows, and evaluation rubrics for AI-agent training environments. Reviewing agent performance across CRM, automation, analytics, and marketing operations tasks.
Responsibilities:
- Design task briefs based on real marketing operations work
- Identify what each task tests, including planted issues and the decisions a strong practitioner should make
- Specify required documents, dashboards, personas, and tool states for realistic tasks
- Write or review reference answers and evaluation criteria
- Review AI agent attempts and assess them against expert standards
- Create and evaluate tasks involving diagnosis, prioritization, tradeoffs, planning, execution, QA, reconciliation, triage, escalation, research, evaluation, reporting, and multi-tool orchestration
- Work across marketing operations areas including lead routing, workflow design, campaign operations, agency and process transitions, and marketing/sales-stack orchestration
Requirements:
- Hands-on practitioner experience in marketing operations
- Experience building lead routing rules, workflows, and reporting
- Fluency in a CRM such as Salesforce
- Fluency in a marketing automation platform
- Fluency in a project tracker such as Asana or Linear
- Fluency in a support tool such as Zendesk or Intercom
- Prior experience building AI training environments, RL environments, or simulated case studies strongly preferred
- Rubric Academy or Rubric Bootcamp certification strongly preferred
- Clear written reasoning
- Completion of a short multiple-choice knowledge screener before review
- Must be able to work as an independent contractor
- H1-B and STEM OPT candidates are not supported
Benefits:
- Fully remote role
- Flexible schedule; can be completed on your own schedule
- Weekly payments via Stripe or Wise based on services rendered
- Competitive pay
- Opportunity to collaborate with leading researchers
- Opportunity to help shape the next generation of AI systems
- Up to $400 per successful referral, with no referral limit (restrictions may apply)
- Reasonable accommodations upon request
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