Medical Appointment Scheduler
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Job Description
Medical Appointment Scheduler responsible for scheduling patient appointments and answering phone inquiries in a medical setting. Providing support with consult/callback requests and patient communication.
Responsibilities:
- Schedule patient appointments
- Reschedule patient appointments
- Direct calls to appropriate employee’s extension
- Create telephone encounters
- Take hospital calls and alert on-call physicians of consult/callback requests
- Faxing referrals, imaging scripts, progress notes etc.
- Answer questions from patients and provide appropriate switch boarding to get them the answers they need.
Requirements:
- EMR experience
- Worked in a medical office over 1 year
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
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