Member Relationship Manager
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Job Description
Member Relationship Manager strengthening Fahe member relationships and caucus engagement. Coordinating regional events, advocacy, and education for Appalachia’s affordable-housing mission.
Responsibilities:
- Support Fahe’s Member Caucus structure by building strong, collaborative relationships with Members across the region
- Coordinate and facilitate Member Caucus meetings and regional gatherings
- Build and maintain relationships with Fahe Members, encourage participation, and gather feedback
- Plan and support events such as the Spring Retreat and Annual Meeting, including logistics, content development, and participant engagement
- Collaborate with internal teams on Member-impacting projects
- Support advocacy and educational efforts through partnerships and Member involvement
- Perform other duties as necessary or assigned
Requirements:
- Associate’s degree required
- 2–3 years in social innovation, business development, community organizing, events, or a related field
- Proven ability to build and maintain relationships across diverse organizations and communities
- Excellent communication, facilitation, and interpersonal skills
- Strong event planning, logistics, and coordination skills
- Ability to manage multiple projects with competing deadlines
- Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams) and Salesforce
- Comfortable working remotely
- Valid driver’s license required
- Occasional travel to meetings and the Fahe Berea office as needed
- Ability to sit at a desk and work on a computer for extended periods
- Ability to lift up to 15 pounds occasionally
Benefits:
- Comprehensive health coverage
- Generous 401(k) match
- Robust paid time off program
- Work-life balance support
- Growth support
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