National Account Representative
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Job Description
National account representative growing lacrosse team-gear sales for BSN SPORTS and Lax.com. Managing customer relationships, custom products, online team stores, and bulk orders.
Responsibilities:
- Manage and grow an assigned book of business through proactive relationship management and strategic account support
- Maintain consistent daily communication with customers, responding to all emails and text messages within 24 hours
- Develop and present quarterly account plans for key customers with management to support retention and growth goals
- Communicate positive updates and challenging issues to customers professionally, transparently, and in a timely manner
- Partner with customers to create customized logo concepts and product designs aligned with brand standards and team identity
- Build and manage online team stores for customer fundraising, ordering, and product distribution
- Support accounts receivable efforts by assisting customers with billing inquiries and aging AR resolution
- Participate in professional development opportunities and lacrosse industry events quarterly
- Use approved expense budgets strategically to foster and maintain client relationships
- Process bulk customer orders accurately and efficiently, targeting a turnaround time of 12 hours or less
Requirements:
- A minimum of four years of management and/or sales experience
- A minimum of two years of industry experience
- Lacrosse experience and product knowledge
- Sales Acumen
- Organizational Skills
- Communication Proficiency
- Technical Capacity and Training
- Collaboration Skills
- Time Management Skills
- Personal Effectiveness/Credibility
- Customer Service
- Prolonged periods of sitting, standing, bending, lifting, kneeling and walking will occur regularly
- Some travel required
Benefits:
- Comprehensive Health Care Benefits
- HSA Employer Contribution/ FSA Opportunities
- Wellbeing Program
- 401(k) plan with company matching
- Company paid Life, AD&D, and Short-Term Disability
- Generous My Time Off & Paid Holidays
- Varsity Brands Ownership Program
- Employee Resource Groups
- Access to Financial Coaching and member-owned Credit Union
- St. Jude Partnership & Volunteer Opportunities
- Employee Perks including discounts on personal apparel and equipment!
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