Nurse Case Manager
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Nurse Case Manager supporting Cencora’s Canadian pharmaceutical patient-support services. Coordinating enrollment, therapy access, documentation, and clinical escalations for patients and providers.
Responsibilities:
- Review patient files, treatment history, provider inputs, and supporting documentation to confirm readiness for case action and next-step processing
- Execute clinical and operational procedures supporting patient enrollment, therapy coordination, case progression, and access to prescribed treatment
- Audit case activity, follow-up actions, and documentation quality to identify discrepancies, delays, and process gaps
- Evaluate therapy access barriers, coverage issues, and coordination risks for escalation and resolution
- Interpret program protocols, product guidance, and operational requirements for patients, providers, and internal teams
- Coordinate with healthcare providers, pharmacies, clinics, and support teams to reduce disruption in therapy access or administration
- Uphold adverse event reporting, documentation controls, and communication standards aligned with clinical, quality, and regulatory expectations
Requirements:
- Diploma in health care or a related field
- Licensed Nurse (RN or RPN/LPN) with active registration from the College of Nurses in the province of employment
- Knowledge of clinical operations, care coordination, and case management processes
- Knowledge of patient support program workflows and therapy access pathways
- Knowledge of clinical documentation, record maintenance, and audit requirements
- Knowledge of treatment protocols, therapy administration support, and patient education practices
- Knowledge of reimbursement navigation, coverage processes, and funding support activities
- Knowledge of adverse event reporting, quality controls, and compliance standards
- Ability to accurately interpret clinical, operational, and reimbursement-related information
- Ability to evaluate case status, service risks, and barriers to therapy access
- Ability to validate documentation and maintain accurate case records
- Ability to coordinate across patients, providers, pharmacies, clinics, and internal teams
- Ability to communicate complex care and program information clearly and professionally
- Ability to stabilize case progression through timely follow-up, escalation, and issue resolution
- Ability to audit case activities and identify process or documentation-quality gaps
- Ability to uphold confidentiality, quality expectations, and regulatory requirements
Benefits:
- Medical, dental, and vision care
- Backup dependent care
- Adoption assistance
- Infertility coverage
- Family building support
- Behavioral health solutions
- Paid parental leave
- Paid caregiver leave
- Training programs
- Professional development resources
- Mentorship programs
- Employee resource groups
- Volunteer activities
Similar Jobs
Internal Controls Manager
Internal Controls Manager leading Plaid’s SOX compliance and IPO-readiness controls. Partnering with auditors and finance teams at fintech infrastructure company Plaid.
Senior Manager, Commercial Capability – Innovation
Senior Manager improving BD’s U.S. medical technology sales capability through AI-enabled enablement. Designing onboarding, coaching, readiness, and innovation programs that improve seller productivity and commercial performance.
SEC Reporting Manager
SEC Reporting Manager preparing U.S. GAAP financial statements and SEC filings for Plaid, a fintech infrastructure company. Improving scalable reporting processes, controls, and AI-enabled operations.
DSP Associate Advertising Manager
Amazon DSP Associate Advertising Manager helping Spreetail grow brands’ ecommerce market share through programmatic advertising. Developing client strategies, reporting performance, and optimizing ad spend.
Field Service Manager, Laundry
Field Service Manager supporting Electrolux Professional commercial laundry equipment across the Americas. Troubleshooting installations, training service partners, auditing service quality, and driving customer-care excellence.
National Accounts Manager
National Accounts Manager retaining WM customers and securing service agreements. Driving revenue for North America’s leading environmental solutions provider.
Performance Manager
VinSolutions client performance manager retaining dealership clients and increasing product adoption for Cox Automotive. Managing regional accounts across Georgia, Alabama, and Florida through remote and onsite engagements.
Registered Manager – Domiciliary Care
Nila Cares, building software for domiciliary care providers, seeks a CQC Registered Manager as a remote product advisor. Advising on workflows, compliance, commissioning, and care operations.
Cosmetic R&D Manager
Responsable R&D développant les gammes cosmétiques d’Olyos, groupe européen de santé naturelle. Pilotage des formulations, transferts industriels, innovation et lancements produits.
Compensation Manager
Compensation Manager designing equitable, compliant pay programs for YA Group, an international forensic consulting and engineering services organization. Advising leaders through benchmarking, analytics, governance, and annual compensation reviews.
Clinical Manager
Clinical Manager leading Cosán’s virtual care coordination teams for at-risk older adults. Managing workflows, coaching staff, and driving clinical performance from a compliant home office.
Case Manager – Personal Injury Litigation
Bilingual Personal Injury Case Manager supporting US attorneys with litigation, records, deadlines, and client communication. Remote role serving active cases from Latin American locations.
Contract Manager
HTM Contract Manager overseeing vendor agreements, pricing, invoices, and savings for Advocate Health, a nonprofit integrated healthcare system. Maintaining contract databases and supporting strategic healthcare technology operations.
Clinical Trial Quality Control Manager – Site Oversight
Clinical QC Manager overseeing investigational-site quality for Zai Lab, a biopharmaceutical company developing medicines for oncology and other diseases. Conducting risk-based site assessments, inspection-readiness reviews, trend analysis, and corrective-action follow-up.
Cost Manager – Commercial Real Estate Construction
Cost Manager managing estimates, bids, reporting, and cost control for Turner & Townsend’s commercial real estate construction projects. Supporting large-scale office and workplace developments across U.S. markets.
Credit Products Manager
Credit Products Manager overseeing underwriting, portfolio risk, and credit teams at Flagstar Bank. Driving compliant credit decisions, analytics, and responsible growth across commercial banking.
Snowflake Engagement Manager
Snowflake Engagement Manager leading complex platform implementations for enterprise clients. Driving service strategy, delivery quality, project execution, and growth opportunities.
Mergers and Acquisitions Manager
M&A Manager originating and leading US acquisitions for Celnor Group, a Testing, Inspection, Certification, and Compliance business group. Building owner relationships and driving transactions from opportunity through completion.
Scientific Quotation Manager
Scientific Quotation Manager preparing medical-device testing proposals for Eurofins’ life sciences laboratories. Managing customer quotes, orders, CRM data, and cross-department resolution of operational issues.
Senior Development Manager
Senior Development Manager leading affordable housing projects for Stonewater, a major UK social housing provider. Managing regional schemes, budgets, acquisitions and development teams from planning through completion.