Offering Manager – Technical Services
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Job Description
Offering Manager designing and developing services across Digital Workspace and Multicloud. Crafting innovative solutions and enabling sales within a dynamic technology environment.
Responsibilities:
- Build new service offerings using Connection’s Offering Development Framework (and other industry-accepted methods)
- Run market and customer research to validate demand, define differentiation, and shape positioning
- Partner across the business (Sales, Marketing, Delivery Services, and partners) to design, build, and launch offerings
- Define success metrics and continuously measure and improve offering performance
- Enable Sales and Marketing with competitive positioning, go-to-market collateral, and technical sales enablement
- Work with Delivery Services to operationalize people, process, and tooling so the offering is deliverable at scale
- Collaborate with OEMs and service partners throughout design, build, and launch
Requirements:
- 5+ years in the services channel in product/offerings management, sales/presales, delivery, and/or adjacent roles
- 5+ years of hands-on technology experience in presales or delivery (MSP, OEM, or similar channel background preferred)
- Proven ability to learn customer needs quickly and translate them into new, scalable service offerings
- Excellent written and verbal communication—able to make complex technical concepts clear and actionable
- Ability to travel as needed
Benefits:
- 401k plans
- Medical insurance
- Free therapy visits
- Mental health coaching and tools
- Meditation resources
- Generous paid time off including vacation, sick time, Wellness and Volunteer Time Off days
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