Operations Associate – MDM
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Job Description
Mid-level Operations Associate supporting the Director of Operations for CPG brands. Ideal for experienced operators managing logistics, ERP, and stakeholder communication.
Responsibilities:
- Support end-to-end logistics operations including inbound freight, outbound fulfillment, and 3PL coordination
- Monitor inventory levels across warehouses and sales channels to maintain accuracy and availability
- Assist with communication, performance monitoring, and issue resolution across vendors, co-packers, and fulfillment partners
- Maintain and update ERP systems to ensure accurate inventory, BOMs, and transaction data
- Support regular inventory reconciliations between physical stock, 3PL reports, and ERP records
- Help document, refine, and improve SOPs related to ERP workflows and operational processes
- Assist with demand planning and sales forecasting across multiple brands and product lines
- Analyze historical sales trends and promotional data to support forecast accuracy
- Identify risks related to stockouts, overproduction, and excess inventory
- Support multiple concurrent operational projects across different brands, timelines, and priorities
- Track action items, timelines, and deliverables to ensure follow-through and execution
- Prepare recurring and ad-hoc operational reports, summaries, and dashboards for leadership review
- Identify operational inefficiencies, data gaps, or process breakdowns and propose actionable improvements
- Support implementation of new tools, systems, and workflows as brands grow and scale.
Requirements:
- You are proactive
- detail-oriented
- comfortable owning operational processes from start to finish
- thrive in a fast-paced environment
- manage complexity well
- communicate clearly across multiple stakeholders
- bring reliability
- structure
- strong execution to every brand you support.
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