Partner Enablement Manager
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Job Description
Partner Enablement Manager developing training, communications, and events for Blackbaud’s social-impact technology partners. Driving engagement, knowledge transfer, and partner-influenced revenue.
Responsibilities:
- Collaborate with Blackbaud internal teams to develop, execute, optimize, and assess partner enablement programs
- Plan, create, coordinate, monitor, and implement enablement activities to maximize partner engagement
- Translate partner business outcomes into learning curriculums and partner events
- Create training content, guidance documents, templates, FAQs, and other enablement deliverables
- Develop and execute communications plans for webinars, events, newsletters, emails, partner town halls, and partner summits
- Manage partner logistics and coordination for Blackbaud go-to-market initiatives, programs, and events
- Evangelize programs, solutions, and capabilities while articulating their value proposition
- Evaluate, update, and create content for distribution, training, product tours, and consumable deliverables
- Collaborate with subject matter experts to develop and review enablement and training materials
- Coordinate with Partner Enablement and Partner Operations counterparts
- Work with product management, customer success, and marketing teams to increase partner-influenced revenue
- Lead cross-functional calls to report on and drive progress on project deliverables
- Manage program reporting and KPIs and provide regular results
- Evaluate information placement across communication channels to ensure effective knowledge transfer
Requirements:
- 3-5 years Partner Enablement experience (preferably in tech/SaaS)
- Experience in a channel sales environment is highly desirable with a strong understanding of partner ecosystems and channel sales models.
- Ability to be strategic while executing tactically
- Experience with learning management systems (LMS) and partner portals
- Proven success scoping, designing and implementing strategic enablement initiatives training
- Excellent presentations/training facilitation skills and ability to be creative in messaging
- Ability to establish and build close working relationships (internally and externally)
- Entrepreneurial mind set, self-starter and ability to drive outcomes
- Strong collaborator and multi-tasker with personal credibility and influencing skills
- Willingness to work in a dynamic environment – willingness to work virtually
- Team-oriented planner and decision-maker
Benefits:
- Medical, dental, and vision insurance
- Remote-flexible workforce
- Wellness Programs
- 401(k) program with employer match
- Flexible paid time off
- Generous Parental Leave
- Donations for Doers
- Pet insurance, legal and identity protection
- Tuition reimbursement program
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