Partner Manager – Programs & Enablement
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Job Description
Partner Manager focusing on operational excellence for Deepgram's partner ecosystem. Responsible for onboarding, enablement, and program management in voice AI technology.
Responsibilities:
- Own the development and continuous improvement of the core Partner Program framework with a focus on no touch/light touch programs to onboard new partners that can be ARR generators for Deepgram.
- Lead the strategy and execution for partner onboarding processes, ensuring a seamless and efficient experience for new partners.
- Develop and manage the partner enablement content strategy, including certifications and training materials.
- Ensure timely and effective ongoing program communications to the entire partner ecosystem.
- Track and report on key operational success metrics, including the number of enabled partners and partner training completion rates.
- Collaborate with internal teams to gather feedback and implement changes that drive overall partner program satisfaction.
Requirements:
- Proven track record in program management, partner operations, or a similar role within the technology industry.
- Demonstrated experience in developing and scaling partner programs or similar channel initiatives.
- Excellent communication and interpersonal skills, with an ability to communicate complex program details clearly.
- A process-oriented and analytical mindset with the ability to interpret program data and drive actionable improvements.
- Self-motivated, proactive, and results-oriented with the ability to thrive in a fast-paced environment.
- Strong ability to work cross-departmentally to set and achieve shared goals.
- Strong understanding of AI, speech recognition, or related technology domains.
Benefits:
- Medical, dental, vision benefits
- Annual wellness stipend
- Mental health support
- Life, STD, LTD Income Insurance Plans
- Unlimited PTO
- Generous paid parental leave
- Flexible schedule
- 12 Paid US company holidays
- Quarterly personal productivity stipend
- One-time stipend for home office upgrades
- 401(k) plan with company match
- Tax Savings Programs
- Learning / Education stipend
- Participation in talks and conferences
- Employee Resource Groups
- AI enablement workshops / sessions
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