National Account Manager
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Job Description
National Account Manager responsible for strategic management and growth of key national accounts within collision repair industry. Focusing on partnerships with insurance carriers and fleet operators.
Responsibilities:
- Responsible for the strategic management, growth, and satisfaction of key national accounts
- Develop and execute strategic account plans tailored to each national partner
- Identify expansion opportunities within existing or new accounts
- Collaborate with leadership to align account goals
- Serve as the primary point of contact for national clients
- Facilitate regular business reviews and strategic meetings
- Track key account metrics and provide detailed reporting
- Quickly address and resolve account-level issues
- Maintain a solutions-oriented approach that balances customer satisfaction with operational efficiency
- Partner closely with operations, finance, legal, marketing, and training teams
- Participate in contract renewal negotiations and assist in onboarding new accounts
Requirements:
- Minimum of 5 years of experience in the collision repair industry
- Demonstrated success in managing high-impact accounts
- Strong written and verbal communication skills
- Excellent interpersonal and relationship-building abilities
- Advanced proficiency in Microsoft Excel
- Must have a valid driver’s license and a safe driving record
- 50% of overnight travel including air travel required
Benefits:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Group Life Insurance
- Disability Insurance
- 401k Retirement Plan with match
- 5 Paid Holidays
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