Partner Program Manager
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Job Description
Partner Program Manager responsible for partner engagement and event execution at itD Tech. Ensuring smooth operations and high-quality partner experience for improved program performance.
Responsibilities:
- Manage partner communications by responding to inquiries related to workshops, registrations, and program participation in a timely and professional manner
- Analyze event and program data to identify trends, surface insights, and follow up with partners to drive alignment with best practices
- Support partner lifecycle activities including recruitment, onboarding, retention, and ongoing engagement
- Conduct regular partner check-ins and reviews to assess performance, address challenges, and identify growth opportunities
- Plan and coordinate workshops and partner events based on program priorities, adjusting formats and content as needed
- Develop and deliver presentations, including office hours and enablement sessions, to educate and engage partners
- Execute quality assurance across events, templates, tools, and processes to ensure consistency and effectiveness
- Maintain and update partner-facing and internal resources to ensure accuracy and usability
Requirements:
- Strong written and verbal communication skills
- Proven ability to manage partner or customer relationships
- Experience with event planning, coordination, or program management
- Strong analytical skills with the ability to interpret data and drive action
- Excellent organizational skills with high attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Experience presenting to stakeholders or leading group sessions
Benefits:
- We provide comprehensive medical benefits
- 401k plan
- Paid holidays
- And more
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