Pre-sales Consultant
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Job Description
Pre-sales Consultant helping financial institutions prevent fraud using BioCatch behavioral biometrics. Designing technical solutions, demos, proofs of concept, and business cases for enterprise customers.
Responsibilities:
- Undertake detailed discovery with customers to uncover needs, drivers, dependencies, and challenges
- Deliver presentations, customized demos, working sessions, and scoping meetings to technically qualify deals
- Work with the customer solution architect to design, document, and socialize solutions to acquire customer buy-in
- Guide customers on leveraging BioCatch within critical decision-making processes
- Scope and document technical solutions and project plans for prospective customer requirements
- Coordinate with professional services, delivery, and engineering teams to validate technical and commercial feasibility
- Secure commitments from customers’ technical staff to meet technical requirements for deal closure
- Define Proofs of Concept with clear success criteria and guide delivery teams to meet objectives
- Support development of the overall business case
- Lead responses to RFIs and RFPs
- Work with customer InfoSec and BioCatch technical teams to answer security questionnaires
- Interact with internal and external customers to provide thought leadership, business expertise, and guidance
- Attend conferences for speaking engagements, profile building, lead generation, and personal branding when required
- Stay current on fraud and financial crime methods of operation, industry trends, regulations, and countermeasures
- Maintain market awareness and contribute to competitor intelligence gathering
- Build strong client relationships and act as a trusted advisor on fraud and financial crime risk solutions
Requirements:
- Native English speaker
- 8+ years of pre-sales engineering or consulting experience in the fraud, financial crime or related technology space working with top tier customers
- A passion to work with innovative technology and an entrepreneurial attitude to develop a career with an international organisation
- Preferred experience in enterprise architectures and AI solutions
- Deep understanding and SME of the fraud prevention, AML and financial crime landscape
- General understanding of security frameworks
- Good technical awareness, ideally including operating systems (Linux), cloud computing (Azure, AWS), data types (CSV, XML, JSON), database technologies and storage, API integrations, HTML, JavaScript, SDKs, and SPA development
- Basic understanding of analytical techniques and constraints of statistical modeling and Machine Learning algorithms
- Outstanding oral and written communication skills; ability to communicate technical concepts to technical and non-technical audiences
- Strong presentation skills and ability to create custom market-facing presentations
- Highly proficient analytical and problem-solving skills
- Willingness and ability to travel 20%-30% of the time locally and internationally
Benefits:
- Remote work arrangement
- Travel opportunities, with 20%-30% local and international travel required
- Career development opportunity with an international organisation
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