Pre-Sales Solutions Architect
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Job Description
Pre-Sales Solutions Architect at Blackwall working remotely across Europe. Supporting Sales with technical knowledge and integrating cybersecurity solutions for clients.
Responsibilities:
- Manage Projects to integrate Blackwall products and solutions into client and partner environments.
- Assess current systems architecture and collaborate with Architect and Developer teams to recommend solutions or improvements.
- Resolve technical issues as they arise and design, modify, and test technical solutions.
- Provide guidance to development teams and clients, informing stakeholders about technical issues and assessing the business impact of technical choices.
- Update stakeholders on product development processes and interact directly with clients to understand their needs, challenges, and requirements.
- Analyze client systems or processes to identify opportunities where Blackwall solutions can add value.
- Conduct product demonstrations and presentations to showcase Blackwall products' functionality and how they address client needs.
- Collaborate with sales teams to outline proposed solutions, emphasizing both technical aspects and business value.
- Provide ongoing third-level technical support to partners, addressing questions, concerns, and technical issues.
Requirements:
- Minimum of 5 years of progressive experience in the Infrastructure, Hosting or E-Commerce field, preferably as Sales Engineer or Solutions Architect with Customer focus.
- Intermediate to advanced Linux skills, with strong hands-on experience using the Linux command line for administration, troubleshooting, and operational tasks.
- Good exposure in web-hosting, firewalling and web-traffic management.
- Comfortable working in a startup environment with commitment to our shared success.
- Willingness to take ownership of projects and problems and drive timelines and manage deliverables.
- Exceptional communication skills with the ability to build and maintain strong client and partner relationships.
- Demonstrated ability to work collaboratively and cross-functionally in a fast-paced, dynamic environment.
- Self-motivated individual contributor who can also excel as a team player.
- Strong analytical and problem-solving skills.
Benefits:
- Be part of a fast-growing cybersecurity company backed by leading European investors.
- Work fully remote with a distributed team across Europe, APAC, and the Americas.
- Collaborate with experts in cybersecurity, infrastructure, and AI-driven innovation.
- Contribute directly to how millions of websites stay protected and perform better every day.
- Join a team that values clarity, accountability, and human connection over hierarchy.
- We are committed to creating a diverse and inclusive environment and encourage all applicants to apply for our roles. We actively value and seek diverse talent!
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