Senior Sales Engineer
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Job Description
Senior Sales Engineer supporting enterprise customers with API integrations and technical sales. Alpaca provides global brokerage infrastructure for stocks, ETFs, options, crypto, and more.
Responsibilities:
- Provide technical support and relationship management for existing enterprise customers as a trusted technical advisor throughout the partner lifecycle
- Partner with Sales and Solutions teams on pre-sales technical discussions, solution design, API consultations, and product and technical use cases for prospective clients
- Guide new enterprise customers through API integration, implementation, and onboarding
- Collaborate with Product and Engineering to improve localized experiences and translate business and technical requirements into clear specifications
- Serve as the product and technical subject matter expert for the Alpaca platform
- Work with local compliance and operations teams to understand local and regional product requirements
- Own technical sales engagement end-to-end, including discovery calls, solution validation, RFPs, security questionnaires, and demo strategy and execution
- Create sales support materials and documentation for new features and products
- Coordinate with local regulators, vendors, and partners, relaying requirements to global Product and Engineering teams
- Help customers adopt Alpaca's platform while maintaining high technical and customer support standards; travel as needed
- Track product development timelines and work with the product team to test and roll out new features to partners
Requirements:
- Experience supporting enterprise / B2B customers in a technical, sales engineering, or solutions engineering role (typically 5+ years), ideally at API or SaaS-first companies
- Strong understanding of REST APIs, SDKs, and software integration workflows
- Hands-on experience with APIs, WebSockets, Postman, Grafana, and JSON
- Ability to translate complex technical concepts into simple, understandable terms
- Ability to manage multiple assignments simultaneously, work independently, and drive projects to completion with close attention to detail
- Nice-to-have: Experience in fintech, capital markets, brokerage, or financial APIs; experience at a Broker-Dealer or securities firms
- Nice-to-have: Knowledge of brokerage, post-trade, and settlement operations, as well as regulatory context
- Nice-to-have: Closing enterprise deals alongside Account Executives
- Nice-to-have: US securities qualifications (e.g., SIE and/or Series 7)
- Nice-to-have: Familiarity with Metabase
- Nice-to-have: Experience working with the FIX protocol
- Nice-to-have: Experience working with OpenAPI, ReadMe, and documentation
- Spanish or Portuguese is a nice-to-have
Benefits:
- Competitive Salary & Stock Options
- Health Benefits
- New Hire Home-Office Setup: One-time USD $500
- Monthly Stipend: USD $150 per month via a Brex Card
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