Principal Solutions Architect

Posted 6hrs ago

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Job Description

Principal Solutions Architect collaborating with government partners to transform service delivery. Drive impactful solutions for community needs at Code for America.

Responsibilities:

  • Lead technical advisement, implementation, migration, and integration projects for government safety net services.
  • Assist in project planning and drafting statements of work and technical requirements.
  • Build and integrate AI-powered solutions—including LLMs, agentic orchestration, RAG—ensuring they are mitigate biases and remain to the people they serve.
  • Implement proof-of-concept applications, software installations, and custom development projects.
  • Ability to think in "primitives" and "capabilities," preferring modular, reusable frameworks over bespoke scripts.
  • Design and implement flexible solutions to challenges involving data quality, normalization and spread.
  • Work closely with cross-functional government partners to clarify problems and understand system constraints, and offer feasible and high-value technical solutions that consider the needs of all stakeholders.
  • Provide technical perspectives and expertise in service of improved government services for government agencies, organizational stakeholders, and other key audiences.
  • Evaluate the technical landscape and partner capacity for prospective new state engagements, drafting assessments and recommendations.
  • Assist in documenting and communicating technical best practices and in the framing of government RFPs.
  • Estimate project scope and rough project plans for government initiatives.
  • Assist in project planning and drafting statements of work: work closely with clients to build out detailed technical requirement and specification documents.
  • Build and maintain relationships and develop technical champions within government and partner organizations.
  • Participate in calls with government partners and provide written resources to communicate complex technical concepts.

Requirements:

  • 10+ years of experience as a Software Engineer, Solutions Engineer, or Solutions Architect with experience leading projects and interacting with customers.
  • 4+ years of experience coding backend systems and data infrastructure in an industry-standard language (Python, Java, C#, Ruby, etc).
  • 2+ years of experience in applying or integrating emerging technologies (e.g., generative AI models) into existing workflows or new solutions.
  • Ability to engage in research to learn about current systems and architecture, and then incorporate this knowledge to design new solutions and new architectures.
  • Ability to identify modular, reusable solutions, thinking in primitives and capabilities rather than one-off scripts.
  • Strong self management skills and a proven ability to manage multiple engagements simultaneously.
  • Fundamentally curious and empathetic; able to thoughtfully balance partner, user, and team needs and identify solutions that move the work forward towards greater impact.
  • Outstanding written and verbal communication skills, with exceptional attention to detail.
  • Tenacity and adaptability; able to navigate relationships, ambiguity, and technical challenges and unblock yourself and your team.
  • Passion for our mission of making government services better for people who need them most.
  • Fast learning curve and capacity to get up to speed in new tech stacks whenever needed.

Benefits:

  • Leadership and teammates who share a strong work ethic and values, and who respect and care for one another
  • A collaborative, cross-functional, hardworking, and joyful environment
  • Laptop provided
  • A one-time $700 payment for remote environment setup; $200 stipend (in first paycheck) and up to $500 reimbursement, in accordance with our equipment policy
  • Cell phone and/or internet reimbursement of $50 per month
  • $500 annual (per calendar year) stipend towards professional development; prorated at time of hire
  • Up to $500 of professional development funds can be rolled over each year, up to a maximum of $1000
  • Training / guidance for staff required to utilize AI as part of their role, plus opportunities for employees to gain AI-related skills to support job and career growth
  • Employees receive a 100% employer match on the first 3% of contributions.
  • Employees with 3+ years of service receive an additional 50% match on contributions between 3% and 5%, for a maximum employer contribution of 5%
  • At least one no cost health insurance option for full-time employees for employee-only coverage
  • A minimum of 80% of the cost of dependent coverage
  • Code for America employees may work remotely across the US
  • Code for America employees main residence must be within the US
  • Full-time employees work 40 hours per week, Monday - Friday
  • Collaborative working hours: we aim to hold all internal meetings between 10 AM - 3 PM PT. We expect all Code for America staff to be available during these set working hours
  • Open personal time off (subject to manager approval), a minimum of 14 paid holidays, and an org-wide closure from Christmas Day through New Year's Day
  • Paid sick time; up to 96 hours annually
  • 17 weeks of paid parental and family leave
  • 3 weeks of paid sabbatical after 5 years of service