Product Manager / Account Manager
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Job Description
Product Manager driving digital product work for clients at NineTwoThree AI Studio. Collaborating with a technology-forward team to launch innovative web, mobile, and AI solutions.
Responsibilities:
- Manage 2 to 3 active clients and projects simultaneously, maintaining a clear understanding of project status, timelines, and identifying any potential blockers that require attention.
- Research the client’s market to understand industry trends, competitive landscape, and opportunities for differentiation
- Work with the client and additional stakeholders to understand their product vision and define requirements for the full initial product scope
- Work directly with product designers to translate client requirements into intuitive, user-friendly designs and ensure seamless integration with the development process
- Define user stories and requirements for project managers to implement into tasks and acceptance criteria for development and QA
- Lead weekly client meetings to provide updates, discuss project progress, and demo development milestones.
- Manage client expectations, including facilitating difficult conversations around scope and prioritization to ensure that budget and timeline requirements are met.
- Support sales activities by joining prospect calls and writing proposals, scoping documents, and timelines.
- Identify opportunities for, and with, clients to see additional benefits and growth via further product features, marketing services, or ongoing maintenance and support contracts.
Requirements:
- 3+ years of experience as a product manager of digital products (SaaS, mobile, web, AI, etc;
- Strong experience with relationship management, either in a client-facing role or with executive-level stakeholders
- Excellent communication, negotiation and presentation skills to communicate effectively with customers and project teams;
- Ability to work independently and with a team in a dynamic product-development environment;
- Attention to details, strong analytical skills, organizational skills, and critical-thinking skills;
- Located in the EST time zone (or adjacent, and able to overlap the European team at least between 8am-1pm Eastern);
Benefits:
- **We are glad to offer you:**
- 100% remote job
- Annual paid vacation: 20 working days per year during the first 3 years, further increasing to 25 days in later years
- Paid sick leave and holidays
- Reimbursement of expenses for professional development courses/certifications (up to 100% in agreement with the Manager)
- Well-being budget
- Team and atmosphere: we hire people we trust, so you'll be the part of a strong positive engineering culture, a tightly-knit team of professionals with a good sense of humor
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