Project Consultant

Posted 5hrs ago

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Project Consultant delivering exceptional customer experiences and managing relationships for StarRez, a leader in student housing software.

Delivering product training to customers
Assist customers in an Outsourced Resource role, helping with day to day operations
Assist StarRez Project Managers or Senior Consultants on larger projects
Provide resolution to project, implementation or customer issues, following proper escalation procedures based on internal practices
Create project documentation and procedures
Testing of products, tools or components
Create/update documentation for customers and internal purposes

2+ years of experience contributing to customer implementations or projects in a SaaS or higher education context (e.g. Student Information Systems like Oracle, PeopleSoft, SAP, Banner, etc.)
Proven ability to build trusted partner relationships with customers and internal stakeholders
Strong oral and written communication skills, including experience presenting to senior audiences
Excellent problem-solving, issue management, and analytical skills
Ability to prioritize and manage multiple projects in a fast-paced environment
Detail-oriented with strong documentation and follow-through skills
Technologically curious, with the ability to quickly learn new tools and systems

Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years
A supportive team environment with emphasis on learning and development opportunities
Our Promise: You will learn, grow, and be appreciated for your impact and contributions.
Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement.