Project Coordinator
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Job Description
Project Coordinator coordinating technology work orders, schedules, vendors, and stakeholders for New Era Technology’s US operations. Tracking delivery, SLAs, KPIs, documentation, and billing readiness remotely from Manila.
Responsibilities:
- Schedule, prioritize, and coordinate work orders with vendors, onsite teams, and stakeholders
- Allocate resources, resolve scheduling issues, and ensure work order readiness
- Track, complete, document, and submit work orders for billing
- Monitor performance against timelines, quality standards, SLAs, and KPIs
- Communicate status updates and confirm completion with stakeholders
- Ensure compliance with operational procedures and quality standards
- Provide guidance to teams and perform other related duties as needed
- Support project delivery across US-based operations
Requirements:
- Project coordination or operations support experience will be an advantage
- Familiarity with project management methodologies and tools
- Proficient in MS Office
- Strong documentation and workflow coordination skills
- Strong organizational, time management, analytical, and problem-solving skills
- Excellent English communication skills (phone and email)
- Detail-oriented and quick learner
- Ability to manage multiple priorities
- Flexible to work in US-based hours and adapt to changing project needs
- Team-oriented with ability to support and guide others
Benefits:
- Day 1 HMO + 1 free dependent
- Health and Wellness Reimbursement Benefits
- Sunlife Group Insurance
- Company Salary Loans
- Government contributions
- Assistance with government loan payments
- 13th month pay
- Night differential pay
- Holiday pay (for hours worked on holidays)
- Mandated Leaves
- Work equipment provided
- Continuous training
- Personal and professional development opportunities
- Competitive benefits
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