Promotional Items Virtual Assistant

Posted 67ds ago

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Job Description

Virtual Assistant supporting operations and communication for promotional products company. Managing client interactions, vendor coordination, and backend systems for smooth business operation.

Responsibilities:

  • Support daily operations and communication
  • Manage client interactions and vendor coordination
  • Help with backend systems that keep the business running smoothly
  • Monitor and organize the email inbox daily
  • Flag important client emails and vendor requests
  • Create tasks based on emails and messages in Todoist or other tools
  • Respond to basic client questions (with templates or direction provided)
  • Contact suppliers for pricing, product info, shipping times
  • Track orders and update clients with timelines and tracking
  • Ensure quotes, proofs, and invoices are followed up on and filed
  • Build item collections and presentations for clients
  • Use Canva, PowerPoint, or ESP tools to design and organize decks
  • Schedule time blocks for specific clients or projects
  • Place sample orders for client review
  • Order client gifts and manage shipping details
  • Assist with organizing CRM or lead spreadsheets

Requirements:

  • Excellent written and verbal English
  • Organized, consistent, and proactive
  • Familiar with Gmail, Google Sheets, WhatsApp, Canva, and/or ESP tools
  • Willing to learn and adapt as systems evolve
  • Good judgment and confidentiality with client/vendor info
  • Social media experience is a plus
  • Graphic design experience is a plus
  • Familiarity with promo or gifting industry preferred but not required
  • Knowledge of Shopify, Zoho, or similar CRMs
  • Experience using Canva or similar design tools

Benefits:

  • Remote job
  • Full time

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