Quote Analyst – Salesforce CPQ
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Job Description
Quote Analyst supporting revenue operations for Gainsight's AI-driven customer success platform. Preparing and managing quotes using Salesforce CPQ in a cross-functional collaboration environment.
Responsibilities:
- Prepare, review, and manage accurate, timely quotes within Salesforce CPQ
- Partner with Sales, Finance, and Legal to ensure alignment with pricing policies, contract terms, and approval workflows
- Validate deal structures, contract terms, and billing schedules for accuracy and compliance
- Maintain data integrity across Salesforce CPQ and contract records throughout the quote-to-cash lifecycle
- Troubleshoot and resolve quoting or contract discrepancies independently
- Contribute to process improvements and documentation to enhance efficiency and scalability
- Collaborate with cross-functional stakeholders to minimize errors and uphold high standards of accuracy
- Support global teams by working flexible hours across US and EMEA time zones, as needed
Requirements:
- 1–3 years of experience in a Quote Analyst, Sales Operations, or similar role
- Working knowledge of Salesforce CPQ or comparable quote-to-cash tools
- Familiarity with Salesforce Contract Management or similar contract lifecycle systems
- Strong analytical, problem-solving, and data validation skills
- Excellent written and verbal communication skills
- High attention to detail with the ability to maintain accuracy under tight timelines
- Ability to work independently while managing multiple priorities across time zones
Benefits:
- Comprehensive benefits package including full health coverage (including OPD)
- Wellness and mental health resources
- Flexible remote work options
- Childcare assistance
- Dedicated Recharge Holidays - one long weekend each quarter to relax and reset
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