Regional Account Manager
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Job Description
Regional Account Manager growing independent pharmacy sales for Value Drug Company. Building customer relationships, expanding accounts, and delivering tailored solutions across the Northeastern Region.
Responsibilities:
- Drive sales growth through new customer acquisition, customer retention, and expansion of existing accounts
- Build and maintain strong, trust-based relationships with pharmacy customers
- Conduct regular customer visits, business reviews, and strategic discussions
- Serve as a subject matter expert on company services and offerings
- Tailor solutions to meet each customer’s needs
- Collaborate with internal teams to resolve customer issues quickly and effectively
- Analyze territory and customer sales trends and competitive dynamics
- Deliver results that meet or exceed company goals
- Manage daily communications by email, phone, and text
- Represent the company in a positive, professional manner
- Ensure compliance with applicable laws, regulations, and company policies
- Manage expenses responsibly
Requirements:
- Associate or Bachelor’s degree, or equivalent combination of education and experience
- Proven, expert-level customer service skills
- Strong communication, negotiation, and problem-solving abilities
- Excellent time management, organization, and analytical skills
- Ability to adapt quickly, manage competing priorities, and meet tight deadlines
- Confidence using phone, email, and technology tools to manage customer relationships
- Collaborative mindset with strong ownership and accountability
- Ability to sit for extended periods, drive frequently, and travel extensively
- Ability to use standard office equipment and technology
- Close visual acuity and sustained mental concentration for data analysis and customer engagement
- Valid driver’s license with a clean driving record
- Independent Pharmacy Experience a plus
- 3–5 years of customer relationship management experience
Benefits:
- Home office work arrangement
- Supportive, results-oriented culture
- Career growth opportunity
- Opportunity to make a meaningful impact with independent pharmacies
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