Industrial National Account Manager
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Job Description
National Account Manager growing strategic customer relationships and sales for Signode’s industrial transit packaging products. Managing national accounts, expansion opportunities, forecasts, proposals, and cross-functional execution.
Responsibilities:
- Cultivate and manage strategic relationships with high-value national clients
- Drive account growth through retention and expansion initiatives
- Engage key decision-makers across all levels of customer organizations
- Create and identify opportunities in assigned accounts
- Develop strategies and account plans to execute against opportunities
- Lead relationship and adoption activities for accounts landed by the Business Development Executive
- Meet or exceed assigned sales goals
- Serve as the main customer contact for ongoing business requirements and issues
- Develop strong business relationships at key accounts and create Joint Business Plans with top-volume customers
- Penetrate all levels of assigned accounts across executive, buying, logistics, service, and replenishment departments
- Resolve customer inquiries, problems, and complaints
- Create account plans and identify expansion opportunities
- Produce and lead regular internal and external business reviews
- Coordinate local resources for national-account pull-through
- Identify local expansion opportunities
- Close sales and own completion activities, including fulfillment for large expansion opportunities
- Position Signode’s value and seek partnership opportunities
- Complete contribution reports, RFQs, and pricing updates
- Develop sales forecasts by account and brand
- Develop and submit proposals for special trade programs
- Maintain current sales opportunities and customer records in CRM
- Collaborate with Operations, Product Management, Accounts Receivable, and Finance teams
- Assist Accounts Receivable with collecting past-due balances and keep accounts in good standing
- Participate in training and development opportunities
Requirements:
- Bachelor’s degree in Business, Sales, Finance or similar field
- 5+ years in Sales
- At least 3 years supporting National level customers
- Ability to travel overnight up to 50%
- Knowledge of Signode’s products and applications to sell solutions that meet customer’s needs
- Strong manufacturing aptitude
- Ability to use a CRM
- Ability to read dashboards on Power BI
- General MS Office proficiency
- Strong technology skills
- Social media knowledge
- Decision-making/judgment skills
- Negotiation skills
- Analysis skills
- Organization/planning skills
- Customer focus
- Must be authorized to work in the United States; the company does not sponsor employment-based visas
Benefits:
- Comprehensive benefits package for full-time employees
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Paid time off
- Life insurance
- Wellness perks
- Sales Incentive Plan
- Training & Development opportunities
- Career development and advancement
- Reasonable accommodations during the recruiting process
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