Revenue Operations Analyst
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Job Description
Analyst focusing on data quality initiatives within Revenue Operations at Mitratech. Collaborating with Sales, Customer Success, Legal, Finance, and other teams for operational improvements.
Responsibilities:
- Proactive – identify trends and monitor the data quality of our CRM.
- Reactive – action day-to-day data challenges affecting our go-to-market teams.
- Perform reconciliations for data integrity and work with cross functional teams to correct discrepancies.
- Escalate items that negatively affect our data quality.
- Aid in data integrity and other Revenue Operations projects.
- Supports other Revenue Operations functions such as our Deal Desk and Order Management team during peak times (EOM/EOQ).
- Partner with sales, success, finance, legal and other teams to improve processes, control governance and ensure bookings are reported accurately.
- Support CRM & ERP enhancements and improvement.
Requirements:
- Demonstrated experience with SFDC, CPQ, and Microsoft/Google suite.
- Experience in Data Operations, Revenue/Sales/Customer Success operations/analytics, Deal Desk, Order Management or any similar role.
- Experience working within Enterprise, SaaS, or high-tech company is ideal.
- Operationally minded, learn systems quickly and have a knack for applying technology and systems to processes.
- Excellent communication skills, verbal and written, and are just as comfortable gathering requirements from non-technical business users as you are communicating these requirements to others.
- Ability to prioritize and handle multiple requests simultaneously without sacrificing strategic thinking and tactical execution skills.
- Can build trust, be assertive when required, and shows initiative and enthusiasm.
- Assertiveness and ability to navigate ambiguity by constantly forming and testing hypotheses and making sure to validate all assumptions with data.
- Drives focus on simplifying complex solutions and processes.
- Excellent attention to detail
Benefits:
- Health, Dental & Vision Insurance
- 401 (k) + Employer Match
- Unlimited PTO + 11 Paid Holidays + 4 Annual Paid Global Wellness Days Off
- STD, LTD & Group Life Insurance
- Paid Parental Leave
- Pet Insurance
- FSA & HSA Options
- Employee Assistance Program
- Remote Work
- Career Advancement & Professional Development Opportunities
- Employee Recognition
- LinkedIn Learning Platform
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