Product Owner – Revenue Operations
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Job Description
Senior Product Owner driving the evolution of CRM and Revenue Operations capabilities at AspenTech. Leading discovery and delivery of enhancements for the full customer lifecycle.
Responsibilities:
- Own and maintain the CRM/RevOps product backlog with minimal guidance.
- Translate strategic direction into actionable roadmap items and user stories.
- Partner cross-functionally to evaluate requests, determine business value, and sequence work for delivery.
- Lead product discovery sessions and perform independent analysis to shape requirements.
- Write detailed user stories, process flows, acceptance criteria, and feature documentation.
- Serve as the primary business liaison to engineering, data, and integration teams.
- Drive end-to-end delivery for features, including refinement, sprint participation, UAT, release planning, and post-launch validation.
- Act as a hands-on subject matter expert (SME) for CRM processes, configuration constraints, and data models.
- Work closely with Sales, Marketing, Customer Success, RevOps, and Operations to gather input and align on priorities.
- Communicate product decisions, timelines, and impacts clearly across audiences.
- Analyze pain points, process inefficiencies, and user behavior to inform improvements.
- Ensure data quality, system integrity, and scalable workflows across CRM capabilities.
Requirements:
- Minimum of 8 years of experience as a Product Owner, Business Analyst, or similar role in CRM, SaaS, or RevOps environments.
- Bachelor’s Degree or higher in Business Management, Business Development, Information Technology, Marketing technology or similar.
- Hands-on CRM experience and RevOps platforms (Salesforce, Dynamics, HubSpot, Gainsight, Outreach, CPQ, CLM, MAP/automation tools, Customer intelligence, etc.), with strong understanding of configuration impacts and cross-functional workflows.
- Deep knowledge of Sales, Marketing, and Customer Success processes.
- Strong ability to author user stories, define acceptance criteria, and partner with Agile delivery teams.
- Analytical mindset with experience interpreting data to inform product decisions.
- Excellent communication and stakeholder influence skills across senior-level audiences.
- Demonstrated ability to operate autonomously and manage multiple workstreams.
Benefits:
- paid time off
- charitable giveback day
- medical/dental/vision insurance
- retirement benefits
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