RevOps Analyst
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Job Description
Revenue Operations Analyst role providing data-driven insights to support GTM strategy for Second Nature's innovative platform. Focus on performance metrics and collaboration with sales and marketing teams.
Responsibilities:
- Develop, maintain, and automate key operational and performance reports, dashboards, and metrics (e.g., pipeline generation, sales cycle length, conversion rates, customer retention, GTM ROI).
- Conduct deep-dive analysis on GTM performance to identify trends, opportunities, and risks.
- Translate complex data insights into clear, actionable recommendations for GTM leadership.
- Monitor and track the health of the sales and marketing funnels, highlighting bottlenecks and areas for optimization.
- Assist in forecasting and planning processes by providing historical data analysis and performance insights.
- Support the optimization and documentation of key Revenue Operations processes to improve efficiency and data quality.
- Collaborate with the RevOps and GTM Systems team to ensure data integrity within our CRM (e.g., Salesforce) and other GTM systems.
- Partner with Sales, Marketing, and Customer Success teams to understand their reporting needs and provide customized, ad-hoc analyses.
- Collaborate with the Enablement team on training materials and provide guidance to GTM teams on how to effectively use reporting tools and dashboards.
- Serve as a trusted advisor to functional leaders by providing objective, data-driven insights.
Requirements:
- Bachelor's degree in Business, Finance, Economics, or a quantitative field preferred.
- 1–3 years of professional experience in Revenue Operations, Sales Operations, Business Intelligence, or a similar analytical role.
- Strong proficiency in data visualization and reporting tools (e.g., Tableau, Power BI, Looker, or similar).
- Expert-level skill in Microsoft Excel/Google Sheets (pivot tables, complex formulas, data manipulation).
- Experience working with and reporting from a CRM system (e.g., Salesforce, HubSpot) is required.
- Solid understanding of GTM metrics and the revenue lifecycle (Marketing to Sales to Customer Success).
- Exceptional analytical, problem-solving, and critical thinking skills with a keen attention to detail.
- Excellent written and verbal communication skills, with the ability to present complex data to both technical and non-technical audiences.
- Familiarity with AI-powered tools and workflows, with the ability to leverage automation and generative AI to improve operational efficiency, reporting accuracy, and go-to-market decision making.
Benefits:
- Health First: Medical, Dental, Vision, Life Insurance, & 401K Plan
- Flexibility: Open PTO and sick days
- Training: A supportive team to help you grow your career and unlock your full potential
- Diverse, Inclusive Culture: We embrace employees from all backgrounds with openness and respect
- The Product: Beyond the awards and 5-star reviews, our clients and customers love what they can do with the world’s first Resident Experience Platform
- Growth: The opportunity to get in on the ground floor of a fast-growing startup that’s designing and developing an exciting category
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