Senior Manager, Revenue Operations
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Job Description
Senior Revenue Operations Manager leading Taivo’s B2B SaaS RevOps engine for branded-merchandise businesses. Managing Deal Desk, territories, commissions, GTM processes, and post-merger system consolidation.
Responsibilities:
- Lead, mentor, and coach a team of 3 RevOps Specialists/Analysts
- Manage workload allocation and drive career development
- Oversee day-to-day Deal Desk operations for the sales motion
- Partner with Finance, Legal, and Sales leadership on non-standard deal approvals, discounting, and contract terms
- Design, deploy, and enforce a structured RevOps project intake, ticketing, and prioritization framework
- Manage cross-functional GTM requests with clear SLAs
- Author, maintain, and enforce operational documentation, including SOPs, tech workflows, system architecture maps, and playbooks
- Establish BAU consistency across merged platforms
- Manage the end-to-end account assignment lifecycle and territory rules of engagement
- Manage quota and commission calculations in partnership with Finance
- Serve as an operational expert for the consolidated tech stack
- Ensure high data hygiene, workflow integration, and tool adoption
- Report directly to the VP of Revenue Operations & Data
Requirements:
- 5+ years of experience in Revenue Operations, Sales Operations, or Commercial Operations within a B2B SaaS environment
- 2+ years of direct people management experience with a track record of coaching and developing operations team members
- Hands-on experience running a Deal Desk
- Experience managing account/territory assignment rules
- Experience administering variable compensation/commission structures
- Deep technical and operational proficiency with Salesforce
- Direct experience with core GTM tech stack tools, or similar tools to HubSpot, Gong, and Chili Piper
- Proven track record of designing operational frameworks from scratch, including intake and prioritization systems
- Experience writing comprehensive process documentation
- Experience operating in post-merger or post-acquisition environments, specifically around system consolidation, change management, and BAU transition
- Experience with incentive compensation management platforms such as QuotaPath, CaptivateIQ, or Spiff
- Must be physically located in one of the listed eligible U.S. states
- Must be legally authorized to work in the United States
Benefits:
- Competitive benefits
- Unlimited PTO
- Remote work available for U.S.-based candidates
- 401(k) with employer match
- Paid parental leave
- Catered lunches for those local to Dallas, TX
- Casual office atmosphere for those local to Dallas, TX
- Fully stocked kitchen for those local to Dallas, TX
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