Senior Director, GTM Revenue Operations
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Senior Director leading ChowNow’s revenue operations for restaurant technology. Architecting Salesforce-led GTM systems, reducing technical debt, and aligning Sales, CS, and Marketing.
Responsibilities:
- Immerse in Sales, Onboarding, and Customer Success operations to identify blockers, workarounds, and process friction
- Diagnose problems and define workflows, process redesigns, and system solutions
- Manage and develop the Sales & CS Business Partner and Marketing & Partner Ops Manager
- Architect the GTM systems stack across Salesforce, HubSpot, PlanHat, Gong, PartnerStack, LeanData, Bookit, and adjacent tools
- Lead the reduction of technical debt, legacy customizations, redundant automations, and fragile integrations
- Establish technical standards and review processes for scalable system changes
- Manage the Biz Systems team and prioritize its roadmap
- Connect GTM strategy and analytics with Sales/CS and Marketing/Partner execution
- Own territory and compensation planning infrastructure, forecasting rigor, and cross-functional GTM process alignment
- Advise the CEO on process and systems risks, opportunities, sequencing, and tradeoffs
- Report directly to the CEO and lead a team of 5–7 direct reports
Requirements:
- 8+ years of Revenue Operations experience in a SaaS environment
- Meaningful hands-on systems/technical experience, not purely reporting or analytics
- 5+ years managing teams across RevOps, MarOps, and Business Systems
- Deep practical fluency in Salesforce and HubSpot
- Experience with PlanHat, Gong, PartnerStack, and LeanData is a strong plus
- Direct experience untangling legacy systems, customizations, or technical debt
- Ability to trace proposed fixes across interconnected systems
- Proven ability to translate ambiguous business problems into technical solutions and execute them
- Ability to advise leadership strategically while reviewing workflows and automations hands-on
- Experience partnering with Sales, Customer Success, and Marketing leadership
- Experience managing compensation, territory, or forecasting infrastructure
- Must be based in the United States
- Location and employment eligibility confirmed by recruiting team
Benefits:
- Ongoing training and growth opportunities
- "Best Place to Work" employee experience
- Medical, dental, and vision plans
- Mental health coverage and wellness programs
- Unlimited paid vacation
- 7 weeks of baby bonding time for all new parents
- 8 weeks of paid pregnancy leave
- 401(k) matching
- Employer-contributing student loan assistance or continuing education reimbursement
- Employee Stock Incentive Plan
- Pet insurance
- Consistent and fair leadership
- Freedom and accountability in the role
Similar Jobs
Contract Administrator, Revenue Operations Specialist II
Contract Administrator managing Gracenote’s full sales-contract lifecycle for Nielsen’s media insights and sports data business. Drafting SaaS and licensed data agreements across international teams.
Senior Manager, Revenue Operations
Senior Revenue Operations Manager leading Taivo’s B2B SaaS RevOps engine for branded-merchandise businesses. Managing Deal Desk, territories, commissions, GTM processes, and post-merger system consolidation.
Revenue Enablement Manager
Revenue Enablement Manager scaling AI-powered sales enablement, coaching, and sales methodologies. Supporting Ping Identity’s secure cloud identity and access management platform.
Senior Revenue Operations Specialist
Senior Revenue Operations Specialist owning Salesforce administration, integrations, and revenue workflows for RCX Sports’ youth sports programs. Improving data integrity and operational scalability.
Revenue Enablement Program Manager
Revenue enablement manager delivering blended sales training and certification programs. Supporting Thrive’s AI, cybersecurity, and cloud managed services growth.
Growth & Revenue Operations Manager
Growth and revenue operations manager building Sonar’s B2B mental healthcare pipeline. Running outbound campaigns, CRM operations, experiments, and grant opportunities for a remote mental health startup.
Senior Manager, Revenue Accounting
Senior Revenue Accounting Manager leading ASC 606 contract review, SOX controls, and automation for Samsara’s Connected Operations IoT platform. Partnering with Sales, Legal, Deal Desk, auditors, and accounting teams.
Revenue Enablement Program Manager
Revenue enablement manager scaling programs, seller certifications, and AI workflows for Cohere’s enterprise AI products across EMEA. Driving sales productivity, coaching, and measurable go-to-market impact.
Senior Manager, Revenue Development, New Hotels & Conversions
Senior revenue development leader supporting Sonesta Hotels’ new openings and conversions. Driving sales, marketing, distribution, and commercial readiness to accelerate hotel performance.
Manager, Revenue Operations
Revenue Operations Manager scaling SDR, Solutions Consulting, and Partnerships operations for Fleetio’s fleet-management software platform. Building reporting, workflows, and GTM processes with Salesforce, AI, and automation.
Revenue Operations Specialist
HubSpot Revenue Operations Specialist optimizing CRM administration, reporting, workflows, and sales technology. Improving pipeline visibility and data discipline to support Avalon’s sales growth.
Revenue Enablement Program Manager
Revenue enablement program manager scaling sales enablement for Cohere, a security-first enterprise AI company. Building programs, certifications, content, analytics, and AI workflows for global field teams.
Lead Revenue Operations Analyst
Lead Revenue Operations Analyst owning forecasting, pipeline analytics, and sales compensation for Spreedly’s open payments platform. Driving GTM planning and executive revenue decisions.
Vice President, Sales and Revenue Operations
VP leading sales and revenue operations for Consensus Cloud Solutions, a healthcare data exchange and digital cloud fax provider. Driving GTM strategy, forecasting, systems, deal desk, and enablement.
Revenue Operations & CRM Systems Specialist – SaaS
Revenue Operations and CRM Systems Specialist analyzing SaaS revenue tools for 24-MAG’s AI training and systems-alignment projects. Documenting policies, data conflicts, and operational decisions.
Salesforce, HubSpot Administrator – Revenue Systems
Part-time remote CRM administrator auditing Salesforce and HubSpot SaaS revenue systems for 24-MAG LLC. Reconciling data, resolving policy conflicts, and improving CRM governance.
CRM, Revenue Operations Manager
CRM/RevOps Manager/in für HubSpot, Datenanalysen und automatisierte Vertriebsprozesse. Optimierung des mobilen digitalen Arbeitsplatzes bei TKD Solutions.
Head of RevOps
Head of RevOps building the GTM operating system for Ent’s AI-powered workspace security platform. Owning AI tooling, forecasting, systems, deal desk, and sales planning.
Head of Revenue Operations – Systems
Head of Revenue Operations building CRM, marketing-data, and tooling systems for Platform Engineering’s engineering community. Managing ops staff and scaling event, ticketing, and campaign infrastructure.
Revenue Operations Manager – Pipeline & Delivery
RevOps Manager managing Wing’s pipeline, staffing, and launch operations. Coordinating cross-functional teams, SLAs, reporting, escalations, and process improvements for a multinational startup.