RFP & Proposal Manager
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Job Description
RFP & Proposal Manager responsible for managing the full lifecycle of RFPs and proposals. Partnering with Sales and ensuring regulatory compliance to deliver accurate responses.
Responsibilities:
- Manage the full lifecycle of RFPs, RFIs, and proposal requests from employers, brokers, and benefits consultants
- Qualify opportunities, establish timelines, and coordinate internal contributors to ensure on-time submission
- Act as the single point of accountability for proposal accuracy, completeness, and clarity
- Partner with Sales to align proposal strategy, positioning, and pricing with prospect needs
- Support broker and consultant relationships by adhering to required formats, evaluation criteria, and procurement standards
- Participate in finalist presentations, consultant Q&A, and follow-up documentation as needed
- Translate River Health’s plan designs, pricing, onboarding, and operational model into consultant- and employer-ready language
- Maintain and continuously improve a centralized RFP content library (standard responses, case studies, compliance language, and outcomes data)
- Ensure all proposals meet regulatory and disclosure requirements, including ERISA, ACA/MEC considerations, and COBRA, where applicable
- Partner with Compliance and Legal to validate language related to plan structure, employer obligations, and risk mitigation
- Identify RFP requirements tied to reporting, payroll integration, enrollment, and plan administration KPIs & Success Metrics
Requirements:
- 3+ years of experience managing RFPs and proposals in health insurance, employee benefits, or healthcare services
- Strong working knowledge of ERISA, employer-sponsored health benefits, and ACA/MEC plan structures
- Proven experience working with benefits consultants and broker partners
- Exceptional written communication and cross-functional project management skills
Benefits:
- Professional development opportunities
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