Safety Manager
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Job Description
Safety Manager at Portside, Inc. driving adoption of aviation safety and compliance software for customers. Subject matter expert in aviation safety and regulatory requirements with a focus on customer collaboration and success.
Responsibilities:
- Serve as a subject matter expert for aviation safety, supporting customers in applying the platform to their safety programs, manuals, and operational workflows.
- Lead initiatives to ensure customer safety teams successfully adopt and mature their use of the software.
- Review, interpret, and provide recommended updates on safety manuals, SMS documentation, ASAP programs, and related policies to support best practices and regulatory alignment.
- Provide consultative support to customers on safety program implementation, optimization, and continuous improvement (advisory-focused).
- Analyze industry trends, regulatory updates, and audit findings to inform product strategy and customer success initiatives.
- Gather, synthesize, and communicate customer feedback and safety use cases to Product and Development teams to guide feature enhancements and prioritization.
- Collaborate cross-functionally with Product, Customer Success, and Development to ensure features and workflows align with real-world safety operations.
- Provide leadership with insights into emerging trends, customer challenges, and opportunities within aviation safety programs.
- Support training initiatives, webinars, and educational content related to safety best practices and software usage.
Requirements:
- Strong background in aviation safety, operations, or regulatory compliance.
- Experience working with safety manuals, SMS documentation, ASAP programs, and regulatory guidance.
- Comfortable working within SaaS platforms; able to quickly learn and apply software to support customer needs.
- Analytical and innovative, with the ability to translate operational and regulatory requirements into actionable product recommendations.
- Strong written and verbal communication skills.
Benefits:
- Competitive base salary
- Fully remote work
- Generous time off policy
- Health, dental, and vision insurance
- Opportunities for professional development and career advancement
- Dynamic, collaborative, and fast-growing work environment.
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