Sales Account Director
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Job Description
Sales Account Director leading and growing strategic OEM accounts in the Bay Area for Brooks Automation. Driving revenue growth while ensuring customer satisfaction in the semiconductor industry.
Responsibilities:
- Own and execute account‑level and opportunity‑specific sales strategies, including objectives and action plans, to drive revenue growth while meeting corporate margin targets.
- Develop and manage senior‑level customer relationships across executive, technical, marketing, and service organizations.
- Serve as the primary commercial point of contact for assigned OEM customers, ensuring alignment across all functional touchpoints.
- Lead contract negotiations, including pricing, terms, and agreement amendments.
- Deliver and coordinate technical presentations at customer sites and support customer visits to Brooks’ development and manufacturing facilities.
- Maintain deep knowledge of Brooks’ product portfolio, competitive solutions, and market positioning within the semiconductor industry.
- Partner closely with Manufacturing, Engineering, and Service teams to resolve escalations, communicate status updates, and deliver timely customer feedback.
- Own weekly forecasting responsibilities using Excel and SharePoint, maintaining a rolling six‑month outlook.
- Ensure accurate quote generation, clean order bookings, and timely entry into forecast plans.
- Monitor receivables and proactively support resolution of collection challenges when needed.
- Collaborate cross‑functionally to manage customer build configurations, product change notices, and required engineering changes.
- Lead regular customer calls across global time zones and coordinate with key internal stakeholders.
- Track critical shipments, proactively remove roadblocks, and ensure delivery commitments are met.
- Travel as needed to support key customer engagements and critical business initiatives.
Requirements:
- Bachelor’s degree, preferably in a technical discipline.
- 8+ years of progressive sales, business development, or commercial experience within the semiconductor industry.
- Proven success selling to Semiconductor OEMs and/or semiconductor manufacturing fabs.
- Established relationships with key stakeholders at semiconductor end users and/or OEM customers.
- Strong understanding of semiconductor industry dynamics, customer drivers, and emerging market trends.
- Demonstrated ability to consistently exceed revenue targets while maintaining or improving margins.
- Track record of delivering best‑in‑class customer satisfaction and long‑term customer partnerships.
- Strategic, self‑driven business development mindset with the ability to influence and align cross‑functional teams.
- Exceptional communication, negotiation, and presentation skills.
- Highly organized, results‑driven, and able to operate with urgency in a fast‑paced environment.
- Resilient relationship builder with a solutions‑oriented, “must‑win” mindset.
- Technically fluent problem solver who can engage credibly with both engineering and executive audiences.
- Willingness to travel within the U.S. and collaborate within a global organization.
Benefits:
- Medical, Dental, Vision and Disability Insurance
- 401(k) Plan
- Company paid holidays
- Flexible Vacation to enjoy personal time off and incidental sickness.
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