Executivo(a) Comercial – Produtos Digitais
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Job Description
Consultative sales role managing leads and converting opportunities for a marketing and education company. Focus on client experience through the sales lifecycle and beyond.
Responsibilities:
- Gerenciar conversas e realizar o atendimento de leads em diferentes canais.
- Conduzir vendas consultivas de cursos, mentorias, treinamentos e eventos.
- Atuar sobre a base de leads da empresa, identificando oportunidades de conversão.
- Realizar prospecção ativa para geração de novas oportunidades de negócio.
- Conduzir negociações e realizar o fechamento de vendas.
- Acompanhar o cliente após a venda, oferecendo suporte durante sua jornada e garantindo uma experiência positiva.
- Acompanhar o andamento dos projetos e treinamentos vigentes, mantendo proximidade com os alunos e contribuindo para sua satisfação.
- Registrar e acompanhar informações comerciais em CRM.
- Trabalhar em parceria com os times de marketing e operação para potencializar os resultados comerciais.
- Contribuir com ideias para aprimorar processos e estratégias da área.
Requirements:
- Experiência sólida na área comercial, preferencialmente com vendas consultivas.
- Experiência com vendas de infoprodutos, cursos, mentorias, treinamentos, eventos ou produtos digitais será considerada um diferencial importante.
- Vivência com prospecção ativa (outbound) e gestão de carteira de leads.
- Capacidade de conduzir negociações do início ao fim, desde o primeiro contato até o fechamento.
- Excelente comunicação verbal e escrita.
- Facilidade para criar relacionamento e gerar confiança durante o processo comercial.
- Escuta ativa, empatia e habilidade para compreender as necessidades do cliente.
- Perfil organizado, com boa gestão de prioridades e disciplina para acompanhar negociações.
- Familiaridade com CRM e ferramentas digitais de atendimento e vendas.
- Perfil resiliente, proativo e orientado por metas.
- Interesse em atuar em um ambiente dinâmico, com autonomia e foco em crescimento.
- Comprometimento com a experiência do cliente, entendendo que o relacionamento continua mesmo após a venda.
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