Sales Consultant
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Job Description
Sales Consultant at BH Band engaging with clients through various channels in Brazil. Providing consultative support, lead qualification, processing orders, and collaborating internally.
Responsibilities:
- Attend to customers via phone, WhatsApp, email, chat and social media, ensuring a positive experience
- Clarify doubts and provide clear information about products, services and processes
- Follow up leads through to sale closure, maintaining active and strategic contact
- Qualify and register leads in the CRM and ERP, keeping data up to date
- Present products consultatively, highlighting differentiators and benefits
- Negotiate commercial terms, overcome objections and close orders
- Generate orders, invoices, payment slips (boleto) and payment links in the ERP
- Communicate promotions and opportunities for additional sales
- Prospect new customers when necessary
- Work in partnership with the internal team (art and production)
- Analyze sales indicators and propose improvements
Requirements:
- High school diploma
- Proven experience in sales
- Suitable home office setup (computer, headset, stable internet and appropriate environment)
- Basic to intermediate knowledge of Excel (use of spreadsheets with simple formulas)
- Advantage: experience with active prospecting and consultative selling
- Advantage: experience with CRM and sales-funnel management
- Advantage: experience with ERP for order generation
- Advantage: familiarity with VoIP tools
- Advantage: experience with sales targets and performance indicators (KPIs)
- Advantage: experience in B2B sales
- Advantage: basic knowledge of graphic design
- Advantage: experience selling customized/personalized products
Benefits:
- PJ contract: BRL 2,300.00
- Commission of 0.5% on completed sales
- Commissioning activated after the company reaches the minimum monthly revenue (internal criterion)
- After 1 year: possibility of 30 days paid vacation subject to negotiation
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