Sales Development Representative
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Job Description
Sales Development Representative qualifying inbound leads and prospecting across the Americas. Converting demand into sales pipeline for Imagicle’s AI-powered communications and CX software.
Responsibilities:
- Manage and qualify inbound leads generated through marketing campaigns, demo requests, content downloads, webinars, and events
- Conduct discovery calls to understand customer needs, identify the right Imagicle use case, and assess fit against the Ideal Customer Profile (ICP)
- Generate new opportunities through targeted outbound prospecting using email, phone, LinkedIn, and account research
- Collaborate closely with Sales and Marketing to maximize pipeline generation and optimize lead qualification strategies
- Build and nurture a healthy pipeline by engaging high-potential prospects and converting marketing-generated demand into Sales Accepted Opportunities
- Track, analyze, and report on key performance metrics to measure effectiveness and identify opportunities for continuous improvement
- Continuously test and improve outreach sequences, messaging, and targeting based on performance data and customer feedback
- Meet quarterly targets for Sales Accepted Opportunities (SAOs) and pipeline generation
Requirements:
- Bachelor's degree or equivalent experience
- Strong listening, presentation, and relationship-building skills
- Excellent written and verbal communication skills in English (Spanish is a plus)
- Ability to confidently conduct qualification and discovery conversations (by phone or in person)
- Analytical mindset with a passion for testing, learning, and optimizing outreach strategies
- Proactive approach and a collaborative spirit, especially when working with the Marketing and Sales teams to find strategies and solutions
- Ability to multi-task, prioritize, and manage time effectively
- Curiosity about Unified Communications, Contact Center, AI voice/CX, Microsoft Teams, Cisco, or Webex
- Good knowledge of written and spoken Spanish
- Experience working with CRM platforms such as Salesforce or HubSpot (preferred)
- Required to operate during the United States working week
- Must be based anywhere in the USA
Benefits:
- Incentive plan
- Full benefits (Health, Vision, Dental) effective from day one covered at 100%
- 10 vacation days
- 10 National Holidays days
- 5 personal/sick days
- Flexible PTO plan
- Innovative working Cloud tools, to collaborate everywhere
- Opportunities that come with a high-growth organization
- Long-term commitment
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