Sales Development Representative
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Job Description
Sales Development Representative engaging Grafana Cloud users and prospects in France. Building qualified pipeline through research, outreach, discovery conversations, and sales collaboration.
Responsibilities:
- Build and maintain knowledge of Grafana Labs’ technology, competitors, open source ecosystem, and industry trends
- Follow up on inbound leads effectively and efficiently
- Conduct multi-channel outreach through email, social media, and phone
- Manage leads and accounts using Salesforce and Grafana dashboards
- Research and customize outreach to target prospects and accounts via email and LinkedIn
- Conduct discovery conversations to understand users’ needs and goals
- Provide prospects with appropriate resources and communicate how Grafana can help
- Meet new business opportunity and pipeline targets
- Collaborate with marketing, sales, and other cross-functional teams
- Help users and prospects navigate their Grafana journey and identify new business opportunities
Requirements:
- Fluent in German and English (written and spoken)
- Clear and concise written and verbal communication style
- Excellent organizational skills and ability to prioritize many tasks and demands
- Willingness and ability to take on any task with a focus on quality
- Resourceful and proactive in a constantly evolving environment
- Located in France
- Ability to use AI as a tool to improve productivity
- Technically curious and team-first attitude
- Extreme ownership
Benefits:
- Restricted Stock Units (RSUs) for every team member
- 100% remote, remote-only company
- In-person onboarding
- 30 days of annual leave per annum
- 3 annual leave days reserved for Grafana Shutdown Days
- Career growth pathways
- Autonomy and support to ship great work
- Transparent communication and regular company-wide updates
- Global annual leave policy, subject to local legislation
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