Sales Executive
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Job Description
Remote Sales Executive selling Haier Europe extended-warranty insurance products through inbound customer calls. Assessing customer needs, meeting sales targets, and ensuring FCA compliance.
Responsibilities:
- Manage inbound service calls from customers
- Promote and upsell extended warranty insurance products to non-core brand customers under Haier Europe’s approved representative status
- Assess customer needs and information to identify and recommend the most appropriate insurance product
- Ensure full FCA regulatory compliance when setting up extended warranties
- Handle inbound customer enquiries
- Build rapport with customers
- Identify sales opportunities
- Deliver outstanding customer service that drives results
- Work remotely as part of a high-performing contact centre team
Requirements:
- Previous sales experience within a telephone-based sales role
- Familiarity with working toward sales targets
- Sales experience preferably within an FCA-regulated environment
- Must reside within a 70-mile radius of the Warrington offices (WA3 6XG)
- Required to attend a 3-day on-site induction at the Training Activation Centre in Warrington
- Must complete a full Display Screen Equipment (DSE) assessment
- Satisfactory Disclosure and Barring Service (DBS) check required as part of pre-employment screening
Benefits:
- Commission
- Fully remote working
- All equipment provided
- Working only 1 in 4 weekends
- 37.5 hours per week on a set shift pattern, with no late working; contact centre closes at 6pm
- Staff discounts on products and a range of retailers, entertainment, holidays, days out and more
- Discounted gym membership
- Enhanced family leave policies
- Up to 6% pension contribution
- 4x Life Cover
- Training support schemes to aid your development
- Enhanced sick pay policy
- Employee Assistance Programme
- Travel arrangements and accommodation support for the 3-day on-site induction, if required
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