Sales Operations Manager – Partnerships
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Job Description
Sales Operations Manager managing EU/UK SaaS partnerships for Sumsub’s digital trust platform. Overseeing accounts, onboarding, renewals, prospecting, and client feature adoption.
Responsibilities:
- Manage accounts from onboarding to renewal
- Manage and guide clients on technical, business, and product matters in collaboration with other teams
- Prepare quotes, agreements, and NDAs
- Ensure smooth and quick client onboarding
- Research and identify potential prospects based on strategy development aspects
- Maintain targeted outbound outreach through email, phone, LinkedIn, and other channels
- Source meetings with key prospects
- Introduce clients to new features
- Handle new feature releases
Requirements:
- Demonstrated account management experience in sales in B2B cloud/SaaS software or financial services/compliance/crypto
- CRM pipeline management
- Notion
- Excellent communication and negotiation skills
- Strong attention to detail
- Quick learner
- Readiness to work in a fast-paced and developing startup environment
- Ambitious and willing to grow within a sales team
- Responsible, detail-oriented, and self-organised
- Ability to work during EU business hours and maintain sufficient overlap with the team’s core working hours
Benefits:
- Remote-first, trust-based culture with no mandatory office days or attendance trackers
- Flexible working hours without a fixed 9-to-5 schedule
- Birthday holiday
- 10 personal days each year
- Seven sick days without paperwork
- Extra time off for Christmas and New Year
- Learning opportunities and personal development plans
- Employer-covered role-specific events
- Financial bonuses for marriage and welcoming a new baby
- Fully covered team offsite trips several times a year
- Access to required tools and hardware
- Equal opportunity and diverse, inclusive workplace
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