Senior Account Executive
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Job Description
Senior Account Executive serving as strategic lead for high-profile clients at The Cigna Group. Focusing on renewal strategy and account management to achieve client goals and drive business growth.
Responsibilities:
- Serve as the strategic lead for complex, high-profile clients, and their consultants
- Own the renewal strategy and drive long-term account plans aligned to client goals and organizational objectives
- Build strategic relationships and adapt messaging to influence decision-makers and position complex solutions
- Manage complex accounts to drive results and meet sales and retention targets
- Guide cross-functional collaboration to align priorities and deliver client value
- Lead long-term client relationships with a deep understanding of goals, priorities, and internal dynamics
- Communicate clearly and adaptably across clients, consultants, and internal stakeholders
- Quickly assess complex or ambiguous situations to identify root causes, evaluate risks, and develop forward-thinking solutions
- Apply sound judgment to prioritize actions – knowing when to escalate, delegate or take independent initiative.
Requirements:
- 7+ years of experience in client-facing roles; healthcare benefits or consulting experience strongly preferred
- Bachelor’s degree preferred. MBA or other advanced degrees preferred
- Proven success in managing complex client relationships and driving strategic outcomes through consultative engagement
- Strong business and financial acumen
- Ability to assess risk, identify opportunities and influence results
- Skilled at leading complex client conversations, influencing stakeholders and delivering difficult messages with professionalism and confidence
- Strong internal collaboration skills and experience guiding cross-functional efforts
- Executive presence with exceptional relationship-building skills.
- Excellent verbal and written communication skills; ability to simplify complexity and tailor messaging to various audiences
- Highly organized with strong project management skills.
- Proficiency in Microsoft Word, Excel, PowerPoint, and other business tools.
- Willingness to travel up to 15% to support client relationships and business priorities.
Benefits:
- Medical, vision, dental, and well-being and behavioral health programs
- 401(k)
- Company paid life insurance
- Tuition reimbursement
- A minimum of 18 days of paid time off per year
- Paid holidays
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