Senior Account Executive
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Job Description
Senior Account Executive responsible for developing and closing sales opportunities with local government agencies. Join SDL to create impactful technology for communities.
Responsibilities:
- Develop and maintain relationships with existing local government customers to drive engagement and product adoption.
- Identify opportunities for upselling and cross-selling additional products and services to meet customer needs.
- Conduct regular account reviews, analyze usage data, and provide strategic recommendations to optimize customer value.
- Work closely with the customer success team to ensure a seamless customer experience and drive retention.
- Partner with sales and marketing teams to develop tailored upsell and cross-sell campaigns.
- Negotiate contract renewals, expansion and close new deals while ensuring customer satisfaction.
- Stay up-to-date with industry trends, local government challenges, and competitive offerings.
Requirements:
- Prior experience selling permitting software or related municipal government technology solutions is strongly preferred.
- Ability to effectively manage complex, long-duration sales cycles.
- 3+ years of experience in account management, customer success, or sales, preferably in GovTech.
- Proven track record of driving revenue growth through new business/logos and experience successfully upselling and cross-selling.
- Strong understanding of local government operations and procurement processes is a plus.
- Excellent communication, presentation, and negotiation skills.
- Ability to analyze customer data and derive actionable insights.
- Self-motivated, results-driven, and able to work both independently and collaboratively.
- Proficiency in CRM tools (e.g., Salesforce, HubSpot) and data analytics platforms.
Benefits:
- Competitive salary.
- Unlimited PTO.
- Flexible working hours and remote work options.
- Comprehensive health, dental, and vision insurance.
- Professional development opportunities and learning budget.
- Home office and IT budget.
- Supportive team environment.
- The chance to work on innovative projects with cutting-edge technologies.
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