Senior Account Manager
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Job Description
Snr Account Manager at Brandtech+, innovating brand strategies using AI technology for diverse clients globally. Leading projects and ensuring optimal client experiences in a remote setting.
Responsibilities:
- Ensuring that the client experience is as positive as possible.
- Encouraging a positive, proactive solution first attitude, with clear communication in person, supported by documentation in email.
- Responsible for Brand guardianship on their projects within the team.
- Will lead projects where account management is required.
- Is accountable for the brief and works with the client to ensure the team has obtained the right information required to begin work on the project.
- Escalates any projects that are at risk of an unsuccessful delivery to the Account Director.
Requirements:
- 7+ years of relevant experience
- Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships.
- The ability to manage and filter workflow as well as organise and prioritise workloads to maximise productivity.
- Knowledge of account management and invoicing.
- Highly creative with the ability to generate ideas and practically contribute to studio output.
Benefits:
- Health insurance
- 401(k) matching
- Paid time off
- Professional development opportunities
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