Territory Manager – Landscaping, Lot Sweeping, Irrigation
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Job Description
Territory Manager managing landscaping, sweeping, irrigation, and snow-removal vendor quality for Ferrandino & Son clients. Developing site enhancements and relationships across Greater Detroit.
Responsibilities:
- Develop existing and new client relationships across assigned territories
- Serve as the day-to-day face of Ferrandino & Son for clients
- Conduct quality-control assessments of client properties
- Assess aesthetic appeal, contractual conformity, safety, and environmental issues
- Identify areas for improvement across client sites
- Manage and grow client and service-partner relationships
- Develop understanding of plants, grasses, trees, and environmental factors affecting exterior maintenance
- Build and coach relationships with existing and new vendor partners
- Identify and qualify potential vendor partners for vetting
- Meet with vendor partners upon request
- Assess properties to ensure third-party exterior maintenance meets client standards and contracts
- Communicate with clients about needs, goals, service expectations, and contractual obligations
- Identify and resolve issues independently
- Review contracts and identify business-development opportunities
- Identify and propose site enhancements
- Develop and lead site-enhancement projects
- Identify safety issues related to landscape and environmental factors
- Develop proposals with project scope and accurate pricing
- Perform RFP measurements, assessments, and photography
- Manage and perform field requests from the Regional Manager
- Assist with vendor-partner onboarding
- Coordinate vendor partners executing enhancement projects
- Counsel vendors on out-of-scope enhancements
- Initiate remedial efforts for underperforming vendors
- Lead and participate in arboriculture, botany, horticulture, and environmental-factor training
Requirements:
- Demonstrated interest in exterior maintenance
- Knowledge of commercial landscape management, snow removal, irrigation, and/or lot sweeping
- Exemplary communication, presentation, problem-solving, and time-management skills
- Proven ability to work independently in an organized, focused, and disciplined manner
- Ability to identify, balance, and prioritize shifting client needs and grow client relationships
- Ability to travel within designated and other territories, including overnight stays and some weekend travel
- Self-starter able to manage schedules, meetings, and critical deliverables
- Excellent written and verbal communication skills with management, clients, and service partners
- Ability to understand and operate internal operating systems, MOS products, tablets, cell phones, and cameras
- Valid driver’s license in one of the 50 states with a clean driving record
- Physically able to drive and operate a vehicle; walk; stand; speak; sit; write; and type
- BA or above in botany, horticulture, and/or arboriculture preferred
- Three-to-five years of experience in landscape management, landscape management sales, and management of service partners preferred
- Prior sales experience preferred
Benefits:
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) with company match
- Learning and development opportunities
- Growth opportunities
- Discretionary bonuses and other short- and long-term incentive packages
- AGPS device/tracker installed on automobiles and/or cell phones
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