CRM Account Manager, Klaviyo
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Job Description
CRM Account Manager independently managing Klaviyo accounts for retentionclub’s E-Commerce clients. Developing campaigns, analyzing performance, and driving strategic CRM growth remotely.
Responsibilities:
- Independently manage multiple client accounts end to end in CRM and email marketing
- Develop, implement, and continuously improve flows and campaigns in Klaviyo
- Analyze performance data and derive specific, actionable optimizations
- Make strategic decisions and represent them confidently to clients and the founder
- Work closely with the founder as an equal partner, connecting strategy with execution
Requirements:
- Several years of proven Klaviyo experience in an e-commerce environment
- Experience beyond standard welcome and abandoned-cart flows—you are also comfortable handling more complex use cases
- Deep understanding of how segmentation, timing, offers, and creative work together
- Structured, self-directed approach without constant supervision or reassurance
- Ability to substantiate decisions with sound reasoning and take ownership of them
- You actually read things thoroughly before getting started
- Include the sentence “Email marketing is great!” in your cover letter
Benefits:
- Fully remote—work wherever you want
- Fair compensation with a clear growth path for you and for us
- A young, honest team—agency vibes without the agency chaos
- Genuine strategic responsibility instead of an execution assembly line
- Variety, because no client day is the same
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