Senior Capacity Manager – Fixed Term
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Job Description
Senior Capacity Manager ensuring efficient capacity planning and resource management at 8x8. Collaborating closely with cross-functional teams to drive successful strategic outcomes.
Responsibilities:
- Collaborate with relevant stakeholders to build and develop high-level plans and t-shirt estimates for potential new initiatives.
- Manage the ongoing planning process by responding to new priorities as they arise.
- Assess teams capacity to ensure workloads are balanced and achievable.
- Work with team leads to ensure up to date allocation data is stored in our system of record.
- Proactively manage and monitor team commitments within areas of ownership.
- Ensure accuracy and data hygiene in the ongoing management of published timelines and area roadmaps.
Requirements:
- Highly analytical, well-organized, and capable of managing multiple work streams simultaneously.
- Proficient in working with data, generating insights, and creating impactful reports.
- Solid understanding of Agile methodologies and the Software Development Life Cycle (SDLC).
- Technical Program/Project Manager experience.
- Possesses a technical background and the ability to grasp high-level technical aspects related to the design and implementation of software products.
- Skilled at understanding requirements and effectively engaging with both technical and business-focused stakeholders.
- Experience with using Jira.
- Strong written and verbal communication skills.
Benefits:
- 8x8 believes diversity makes our company stronger which is why we are a proud equal opportunities employer and encourage all of our staff to bring their authentic selves to work.
- We believe in fairness and we believe in security so reserve the right to undertake background checks on anyone that we extend an employment offer to.
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