Senior Endpoint Management Administrator
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Job Description
Senior Endpoint Management Administrator managing endpoint devices including Mac and Windows for an innovative edtech company. Responsible for device management, compliance, and security in a collaborative environment.
Responsibilities:
- Serve as the primary owner of macOS management through JAMF Pro, including enrollment, configuration profiles, policies, and patching.
- Manage iOS/iPadOS fleets using Apple Business Manager and JAMF/Intune with automated deployment and supervision workflows.
- Administer Windows endpoints through Intune, managing configuration profiles, compliance policies, updates, and provisioning.
- Use Intune and JAMF to package, deploy, update, and monitor applications such as Slack, Microsoft 365, Zoom, SentinelOne, Chrome, Firefox, Edge, Safari, and other business software.
- Maintain a structured application lifecycle and ensure timely patching aligned with security and compliance requirements.
- Automate routine or repetitive tasks using platform-native tools and scripting.
- Implement and maintain device compliance policies, encryption standards, threat protection settings, and endpoint security baselines.
- Work closely with Information Security to ensure alignment with corporate standards and respond to endpoint-related risks.
- Act as the senior escalation point for complex endpoint issues across macOS, Windows, and mobile platforms.
- Collaborate with Helpdesk, IT, and InfoSec teams to solve configuration challenges and improve fleet reliability and security.
- Maintain accurate device inventory, automated provisioning workflows, and documentation for configurations and procedures.
- Identify and implement improvements to endpoint reliability, automation, and user experience.
Requirements:
- Extensive hands-on experience (3 – 6 years) with JAMF Pro, Apple Business Manager, and Microsoft Intune in production environments.
- Advanced proficiency managing macOS, Windows, iOS, and iPadOS at scale.
- Strong background in software deployment, application lifecycle management, and patching workflows across Apple and Windows systems.
- Familiarity with enterprise applications including Slack, Microsoft 365, Zoom, Chrome, Firefox, Edge, Safari, and endpoint security tools.
- Strong troubleshooting skills and ability to operate as the primary subject matter expert.
- Scripting capability with Bash, Zsh, and PowerShell preferred.
- Experience with identity-centric management (Okta, Azure AD/Entra ID) preferred.
- Knowledge of security configuration, conditional access, or endpoint hardening preferred.
Benefits:
- Competitive compensation package
- Employee Equity Appreciation Program
- Health and wellness insurance benefits
- 401k with employer match
- Flexible work environment
- Unlimited paid time off (which includes paid holidays and Winter Break)
- Paid parental leave
- Tuition assistance, professional development, and opportunities for career growth
- Best in class technology equipment for every employee
- Penthouse suite in downtown DC seconds away from Washington Nationals Stadium and Audi Field
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