HR Business Partner – Generalist
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Job Description
HR Business Partner supporting Hilton Grand Vacations leaders with employee relations, coaching, and HR programs. Bridging day-to-day Team Member support with strategic workforce and organizational initiatives.
Responsibilities:
- Provide high-quality, consistent HR support to site-level leaders
- Serve as a bridge between Team Member-facing HR operational support and business strategy
- Advise and coach line managers and Team Members on performance management, development, policies, team dynamics, engagement, and retention
- Manage and guide complex employee relations issues, including conflict resolution, corrective action, and termination processes
- Conduct structured intake interviews, document and classify workplace concerns, and recommend appropriate actions
- Triage employee relations cases and escalate investigations, compliance risks, legal exposure, or complex coaching needs to the appropriate HR teams
- Leverage HR data such as turnover and engagement survey results to inform recommendations
- Support change management, organizational transitions, talent management, workforce and succession planning, performance planning, and annual salary review cycles
- Facilitate talent review calibration meetings and follow up on development, training, and mentoring plans
- Partner with HR leadership, business leaders, and learning and development teams on HR programs and targeted learning experiences
- Facilitate consistent implementation and improvement of HR policies, processes, and programs
- Complete required training and compliance courses and perform other related duties
Requirements:
- Excellent verbal and written communication skills
- Advanced proficiency with Microsoft Word, Excel, PowerPoint, and ability to learn new technology platforms
- Expertise managing complex employee relations issues, conflict resolution, and coaching managers through difficult situations
- Strong diagnostic, problem-solving, and analytical skills
- Ability to anticipate needs and exercise sound judgement and decision-making
- Ability to work in a fast-paced, high-pressure environment
- BA/BS/Bachelor's Degree, or 3+ years of relevant experience may be considered in place of the education requirement
- 1–3 years of related experience
- SHRM-CP, SHRM-SCP, or PHR certifications preferred
Benefits:
- Day One medical, dental and vision insurance
- 401K plan with company match
- Paid Time Off (PTO) program
- Extraordinary travel benefits
- Recognition Programs and Rewards
- Go Hilton travel discounts program with Hilton hotel rates worldwide
- Perks at Work employee pricing platform
- Employee Assistance Program supporting physical and mental well-being
- Paid Vacation Time and Paid Sick Days
- Tuition reimbursement programs
- Numerous learning and advancement opportunities
- People-first culture
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